Supportive Services Social Worker - Outreach Specialist (Full-time, 40 HPW, On-site)

Hebrew Rehabilitation Center•Roslindale, MA

10d•Onsite

About The Position

The Supportive Services Social Worker, Outreach Specialist provides trauma-informed, person-centered coordination of care and services for clients of Hebrew SeniorLife’s Center for the Prevention of Elder Abuse and Neglect (CPEAN). The role also maintains relationships with CPEAN community partners and referral sources across Greater Boston and Eastern Massachusetts, as well as HSL sites and departments. The work includes both direct client services and broader outreach and coordination. CPEAN provides safe shelter and services for seniors experiencing abuse, neglect, or financial exploitation, and works to prevent elder abuse through awareness and education. It operates Massachusetts’ first and only emergency shelter program exclusively for seniors. This is a full-time, fully on-site position with a primary office location in Roslindale and routine travel to other HSL and non-HSL locations across Greater Boston and Eastern Massachusetts.

Requirements

At least 3–5 years of experience, including direct care and case management and/or care coordination.
Master’s degree in social work.
Current license to practice in the Commonwealth of Massachusetts; LCSW candidates must be on a path to LICSW and are considered depending on relevant experience.
Knowledge of safety planning, trauma-informed services, and person-centered care or services, or willingness to learn through focused training.
Demonstrated passion for working with seniors.
Ability to work independently and stay highly motivated, with a willingness to learn.
Computer literacy and experience with Windows, Word, PowerPoint, Excel, and Zoom.
Ability to travel by car to locations throughout Greater Boston and Eastern Massachusetts.

Nice To Haves

Experience working with survivors of trauma.
LICSW licensure; LCSW candidates may be considered if on a path to LICSW, depending on relevant experience.
Experience creating and delivering virtual and in-person educational presentations to varied audiences.
Familiarity with the Massachusetts Adult Protective Services system.
Experience in a health care or congregate care setting.
Experience working with seniors from diverse ethnic and socioeconomic backgrounds.
Experience with data collection and tracking.

Responsibilities

Provide specialized case management and supportive services coordination for CPEAN clients, in collaboration with referring agencies and community partners as appropriate.
Help manage CPEAN’s elder abuse prevention phone line and email address, and promptly follow up on referrals and inquiries.
Conduct intake, initial and ongoing assessments, and discharge planning using person-centered, trauma-informed tools.
Create Supportive Services Plans (SSPs), track client progress and outcomes, and monitor the types and frequency of services used.
Provide direct supportive services to CPEAN clients as appropriate, such as accompanying clients to appointments, helping with benefit applications, and providing trauma-informed counseling.
Lead outreach to referral sources, including protective service agencies, senior centers, hospitals, long-term care and rehabilitation facilities, domestic violence and homeless shelters, and faith communities; foster collaboration, secure appropriate referrals, and improve referral, screening, and admission procedures.
Collaborate with team members to assess and address client housing needs.
Assist the Program Director with multidisciplinary teams, elder justice task force meetings, and one-on-one meetings between CPEAN and selected Adult Protective Services agencies.
Create and deliver educational presentations and trainings on elder abuse prevention and related topics, independently or with colleagues and community partners.
Assist the Program Director in creating, reviewing, and improving standardized documentation, policies, and protocols for intake, care and service coordination, discharge, and post-discharge follow-up.
Participate in CPEAN donor events and funding solicitations as needed.
Represent CPEAN at committee and coalition meetings, report challenges, and explore resources.
Perform other related duties as assigned or as responsibilities dictate.