Social Worker - Crisis Services - Full Time

Broadlawns Medical Center•Socorro, NM

About The Position

The Social Worker provides mental health assessments, crisis therapy, and support to clients who voluntarily present for Crisis Services. The role collaborates with internal and external program providers to develop appropriate discharge plans, referrals, and ongoing care. It includes documenting assessments and outcomes in the medical record, coordinating with clients’ support systems and care teams when authorized, monitoring clients, and providing evidence-based supportive therapy and motivational interviewing. The position may serve Psychiatric Urgent Care, the Crisis Observation Center, Mobile Crisis, or Crisis Team programs, with some duties and qualifications specific to the assigned program.

Requirements

Licensure as an Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC), or Licensed Master’s Social Worker (LMSW).
State of Iowa social worker licensure.
Knowledge of crisis therapy and intervention techniques.
Excellent written and verbal communication skills.
Ability to de-escalate clients using appropriate clinical skills and Broadlawns-approved training.
Competency in electronic health record charting and documentation.
For Mobile Crisis: valid Iowa driver’s license and ability to transport clients.
For Mobile Crisis: ability to pass a Des Moines Police Department background check and fingerprinting; candidates may not have a felony conviction.
For Psychiatric Urgent Care and Crisis Observation Center: clinical experience evaluating, assessing, and providing multi-axial diagnoses of clients in the designated setting.

Responsibilities

Complete mental health assessments for clients experiencing a mental health crisis.
Document assessments and outcomes in the medical record in a timely manner.
With client permission, contact appropriate support systems, providers, and case managers to coordinate services and ongoing care.
Collaborate with providers, nursing staff, and care coordinators to develop treatment goals, discharge plans, follow-up resources, and referrals.
Monitor clients and provide ongoing assessment and supportive therapy using evidence-based practice and motivational interviewing.
Ensure safety concerns and issues are addressed according to program policy and procedures.
Facilitate group, individual, or family meetings when appropriate.
Provide clinical consultation to program staff and other agency personnel as appropriate.
Develop and maintain knowledge of community resources and how to access them.
Work within the scope of the discipline, performance standards, and code of ethics.
Maintain professional licensure and adapt to changes in workload, schedule, department function, and procedures.
Participate in creating and maintaining a positive work environment and cooperate with a multidisciplinary team in a high-stress environment.
Communicate effectively through appropriate lines of authority and meet or exceed competency criteria for assigned tasks and duties.
For Psychiatric Urgent Care and Crisis Observation Center: document all assessments and provide appropriate clinical diagnoses.
For Mobile Crisis and Crisis Team: document all assessments.
Assist other Broadlawns Medical Center crisis service programs as needed.
Perform other duties as assigned.