Supportive Housing Specialist

Pioneer Human Services•Everett, WA

About The Position

Pioneer Human Services is seeking a Supportive Housing Specialist to help justice-involved individuals achieve housing stability and community integration. The role provides coaching, education, support, and skill-building using SAMHSA Evidence-Based Practices and a peer-informed, person-centered, strengths-based, and trauma-informed approach that honors participant choice and self-determination. The specialist supports participants with housing eligibility, assessments, applications, leases, move-ins, rental assistance, benefits, independent living skills, and connections to community resources. The role also develops and maintains relationships with landlords, housing authorities, behavioral health providers, and community agencies, and coordinates with multidisciplinary treatment teams to support community placement and wraparound services. The position maintains accurate, timely documentation and program data in accordance with organizational, state, and federal requirements, Medicaid and/or SAMHSA fidelity standards, and clinical documentation practices. The specialist participates in supervision, team meetings, required training, and professional development. A valid driver’s license and ability to meet Company Approved Driver requirements are required; occasional client transportation may be needed. CPR and First Aid certification must be obtained within 90 days of hire or as soon as possible. The position is safety-sensitive and subject to pre-employment and employment drug testing, including marijuana testing.

Requirements

Associate degree in a related field, such as human services, business administration, social work, public health, or criminal justice, or equivalent combination of knowledge, skills, abilities, education, and experience.
Two years of experience working with individuals who experience behavioral health challenges.
Must obtain and maintain an Agency Affiliated Counselor credential; application must be submitted within seven days of employment.
Must possess or be able to pursue and obtain a Certified Peer Counselor credential through Washington State Department of Health under 18.19 RCW, within 30 days of employment.
Valid driver’s license and ability to meet Company Approved Driver requirements, including minimum personal vehicle insurance when driving a personal vehicle on company business and an acceptable driving record.
Obtain CPR and First Aid certification within 90 days of hire or as soon as possible, and maintain it throughout employment.
Maintain required credentials in good standing and up to date with the Washington State Department of Health.

Nice To Haves

Bachelor’s degree in a related field, such as human services, business administration, social work, public health, or criminal justice.
Experience with services in a state substance use residential treatment facility.
Experience working with people from diverse cultures.

Responsibilities

Provide coaching, education, support, and skill-building related to individualized housing stability and community integration goals.
Deliver services using SAMHSA Evidence-Based Practices and support fidelity to the Supportive Housing model.
Use a peer-informed, person-centered, strengths-based, and trauma-informed approach that honors participant choice, voice, and self-determination.
Screen individuals for eligibility, including disability, homelessness, and income, and complete Housing Needs Assessments.
Help participants develop, negotiate, and maintain leases and housing assistance documents; coordinate move-ins and required supplies or resources.
Teach independent living skills, including budgeting, organization, time management, and community resource navigation.
Support participants with benefits and housing applications, SSI/DSHS documentation, food and transportation resources, and referrals.
Maintain frequent contact through home and office visits, phone calls, and outreach to participants disengaged from services.
Build and maintain working relationships with landlords, proactively address issues, and support stable housing for participants and property owners.
Ensure each participant has a signed agreement and supportive service plan; participate in goal planning and recommend discharge when appropriate.
Maintain data collection and reporting systems, document outcomes and services, and keep accurate records in compliance with program, organizational, state, and federal requirements.
Complete clinical documentation as soon as practicable after services and no later than 24–48 hours afterward.
Maintain a landlord outreach and engagement tracker to support housing access and community connections.
Apply public housing practices, landlord/tenant rights, housing policies and regulations, and standards for safe, decent housing.
Complete rental assistance applications and submit eligibility documentation to housing organizations, subsidy programs, and other assistance providers.
Verify continued eligibility and residential status and promptly report changes to internal and external housing assistance programs.
Meet productivity standards established by program leadership.
Collaborate with multidisciplinary treatment teams to prepare individuals for community placement and coordinate wraparound support.
Serve as a liaison between Pioneer Human Services and community housing programs, including Coordinated Entry providers and local housing authorities.
Build partnerships with landlords, housing authorities, behavioral health providers, and community agencies to expand housing options and access to care.
Educate community partners about Supportive Housing practices and participant rights, and explain housing policies, rules, and regulations as needed.
Write clear, professional, concise reports and correspondence and promote teamwork, collaboration, and mutual respect.
Work with Quality Assurance to ensure the program meets Medicaid and/or SAMHSA fidelity standards, and monitor service delivery for person-centered, trauma-informed, and strengths-based practices.
Adhere to professional and ethical standards and maintain required credentials in good standing with the Washington State Department of Health.
Attend staff meetings, participate in service planning and coordination, attend assigned training, and participate in regular supervision.
Obtain CPR and First Aid certification within 90 days of hire or as soon as possible, and maintain certification throughout employment.
Participate in continuing education and professional development as budget allows, with a goal of at least two trainings or conferences per year.
Perform other duties as assigned.
May occasionally transport clients to appointments.