Supportive Housing Case Manager / Up to $1500 Retention Bonus

Compass Career Solutions • Tacoma, WA

5d • Onsite

About The Position

Compass Career Solutions, a sister company to Dungarvin, provides personalized services intended to enrich people’s lives. The Housing team provides case management and life skills development for homeless individuals and families. This role is not remote and includes daily office work and community outreach. The position involves weekday daytime hours, with flexibility needed for some evenings and weekends, and travel throughout the area. The Case Manager may provide transportation to clients and occasionally visit clients in their homes.

Requirements

• Bachelor’s degree in social services or a related field and at least one year of experience coordinating supportive housing or independent living services in a social service setting; or a high school diploma or GED and at least two years of such experience.
• Resume should include bulleted details of direct housing experience.
• Self-starter with excellent time management skills and proactive problem-solving ability.
• Ability to work a flexible schedule.
• Technology proficiency, especially with Microsoft Office applications, Zoom, PC, and Android devices.
• Valid driver’s license, insurance, and access to a vehicle insured for the employee as a driver.
• Ability to perform CPR/First Aid as needed.
• Ability to lift up to 50 lbs.
• Must be at least 21 years of age.
• Strong reading, writing, and communication skills for documentation, following support plans, and collaboration.

Nice To Haves

• Bilingual ability.

Responsibilities

• Conduct assessments and interviews with clients to determine eligibility.
• Develop and update action plans, case notes, and other client-file documents.
• Provide ongoing life skills development to help clients improve independence and quality of life.
• Document care, follow support plans, and collaborate with internal and external team members.
• Provide specialized interventions when clients are at risk of eviction.
• Connect clients with medical, mental health, and other supportive counseling services.
• Build a network of community services and make appropriate client referrals.
• Guide clients through applications, qualification, and redetermination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
• Occasionally conduct visits in clients’ homes and enlist property management support for wellness checks when appropriate.
• Track and report outcomes and provide data updates as directed.
• Attend and actively participate in scheduled internal and external meetings.
• Travel throughout the area and provide transportation to clients as needed.
• Represent Compass at professional meetings, community events, and in the community.
• Use assigned technology in the community, including a laptop, cell phone, and designated software.

Benefits

• Medical, vision, and dental insurance for eligible employees.
• Supplemental insurance.
• Flexible Spending and HSA accounts for eligible employees.
• Pet insurance.
• Life insurance for eligible employees.
• 401(k) plan with up to 3% employer match for eligible employees.
• Paid time off (PTO) for eligible employees.
• Growth and development opportunities.
• Employee referral program.
• Employee Assistance Program.
• National brand discounts.
• Tapcheck early pay access.
• Paid training and orientation.
• Potential $1,500 retention bonus for hires in eligible cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level