Supportive Caseworker (per diem)

Gateway-Longview, Inc.Buffalo, NY
$21Hybrid

About The Position

Provide intensive, individually tailored and strength-based case planning services to high risk families referred through Erie County Department of Social Services during non-traditional hours, including weekend and evenings. Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Requirements

  • Excellent communication and customer service skills
  • Ability to multi-task and be detail oriented
  • Ability to work independently and be an enthusiastic team player
  • Ability to work effectively with clients, staff, families, and community contacts
  • Ability to work non-traditional hours, including weekend and evenings to support specific programmatic schedules and crisis intervention needs.
  • Bachelor’s Degree in a human services related field plus 4 years of experience
  • Master's Degree in a human services related field plus 1 year experience
  • Experience must be in human services related field
  • Valid New York State driver’s license and adequate auto insurance

Responsibilities

  • Engage families’ in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan developed by the Intensive Preventive Caseworker.
  • Assess for safety and well-being of all family members through face-to-face and phone contact.
  • Address any immediate safety or elevated risk concerns identified during the contact.
  • Ensure accurate, thorough, and timely completion and submission of progress notes detailing the families identified goals and outcomes related to safety, permanency, and well-being within 48 hours of contact.
  • Support the use of effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth in order to enhance the family’s safety, permanency, and overall well-being.
  • Provide crisis support to families and communicate with agency staff as needed.
  • Occasionally, provide transportation of children and families.
  • Actively participate in required meetings and training opportunities.
  • Other duties as assigned

Benefits

  • Flexible and remote working options
  • Wellness programs
  • Healthy lifestyle incentives
  • Employee assistance programs
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