Supporting Game Technician

Dave & Buster's•Tulsa, OK

1d•$7 - $12

About The Position

Dave & Buster’s Supporting Game Technicians, also referred to as Gaming Support Techs or Midway Techs, repair and maintain the building’s games, simulators, and technical equipment. They assist Guests and maintain ideal player conditions throughout the Midway while helping provide a fun and welcoming environment. The role also includes merchandise and supply upkeep, game-area cleanliness and organization, and general store maintenance. Technical and/or electrical skills are preferred but not required. The stated salary range is 7.25–12.25.

Requirements

Must be at least 18 years of age.
Must be able to clearly communicate with Guests and other Team Members.
Must be friendly and able to smile frequently while working.
Must be able to work days, nights, and/or weekends as required.
Must be able to work off an extension ladder.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to move about the facility and stand for long periods.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.

Nice To Haves

Technical and/or electrical skills are preferred, but not required.

Responsibilities

Repair and maintain amusement equipment in a timely manner, including games, simulators, and technical equipment.
Assist Guests with requests and questions, make recommendations, communicate wait times and other information, and provide a welcoming experience.
Load and refill tickets in redemption games and secure ticket storage areas.
Greet Guests, ensure their experience was satisfactory, invite them to return, and notify a Manager about Guests who appear unhappy.
Stock, display, and secure merchandise; conduct merchandise inventory during and after shifts when applicable; and check supplies for restocking.
Keep the Midway and games clean, unobstructed, organized, and up to standard; discuss problem areas with a Manager.
Position and set up displays to increase Guest traffic and promote sales.
Assist with daily maintenance and organization of the tech room and storage areas.
Perform daily, weekly, monthly, and quarterly game maintenance as directed by management, efficiently and safely.
Assist with general store maintenance and support other Team Members as needed.
Keep the immediate supervisor informed about problems or unusual matters and take corrective action or suggest alternatives when appropriate.
Maintain cooperative and harmonious working relationships with other Team Members.