Supporter Engagement Specialist

Canadian Cancer Society•Vancouver, BC

1d•Hybrid

About The Position

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together, with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help donors give in ways that are meaningful to them and supports the objectives of the organization.

Requirements

Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales-related experience
Minimum three years’ fundraising or sales experience, with a focus on building and growing relationship
Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing and negotiations)
Excellent interpersonal skills and the capacity to communicate at all levels with confidence
Exceptional time management skills
Proficiency in MS Office (Word/Excel/PowerPoint/Outlook)
Planned and unplanned evening and weekend work is required, and it may be without substantive notice
Some travel would be required to attend donor meetings and/or fundraising events
Must hold a valid driver's license and have access to a vehicle
English is required

Nice To Haves

Experience in a complex, diverse, not-for-profit organization is an asset
Working knowledge of Salesforce is considered an asset
French/Bilingualism (French /English) is an asset due to the organization’s nationwide operations.

Responsibilities

Prospects, cultivates, solicits, secures, manages and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CG Department.
Supports the Manager, and/or Sr. Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure, Relay for Life, Independent Fundraising Events, Special Events, Mid-Level Donors, Community Foundations, Monthly Giving, One Time Gifts and other campaigns as they arise.
Works in conjunction with the CGD team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.
Maintains current knowledge of peer-to-peer, special event, third party and signature event giving trends through on-going training, networking and research.
Monitors external markets to identify new partnership opportunities and engage in new business development.
Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.
Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system.
Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing and Leadership Giving.
Contributes to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
Other projects and duties as assigned.