Supported Employment Supervisor

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Covington, KY

10d

About The Position

The Supported Employment Supervisor provides direct leadership and supervision to service staff involved in job development, placement, and job coaching. This role coordinates service provision across the entire employment continuum—from intake and placement to long-term coaching and retention. Responsibilities include coordinating service provision with the Kentucky Office of Vocational Rehabilitation (OVR), ensuring compliance with CARF and Medicaid/Waiver standards, and cultivating professional relationships with Northern Kentucky business leaders. The Supervisor ensures fiscal health through accurate billing and unit tracking while providing on-call support to field staff to ensure the health and safety of all participants

Requirements

Bachelor's degree; with 1 year outside sales experience (not retail), and 1 year of supervisory experience or a BA and 2 years sales/placement experience, 1 year of which as a successful Employment Specialist for Goodwill.
Excellent communication skills both written and verbal; familiarity with local job market, the business community, and private industry standards.
Must be have or be able to obtain Employment First certificate.
Must pass criminal state and federal background checks and various registry checks.
Must pass BMV; have no more than 4 points and possess state minimum required auto insurance to transport consumers.
Must possess CPR/First Aid Certification.

Nice To Haves

Experience assisting individuals with disabilities highly desired.

Responsibilities

Provides direct supervision to assigned staff in Employment & Coaching.
Make regular presentations (one-on-one and group) to business leadership at various locations.
Maintain ongoing communications with designated team members regarding clients and services to ensure satisfaction and expected outcomes.
Present at least monthly progress to Manager regarding expected outcomes (service and business)
Ensure staff are developing and maintaining case folders in accordance with CARF, OVR and Medicaid/Waiver standards.
Conducts PR activities with referral sources.
Chairs and coordinates business advisory committee meetings with Director.
Performs direct Community Support services with participants when required.
Attends conferences, workshops, meetings, as required to maintain visibility in the field and community.
Engages in marketing and public relations activities to encourage optimal utilization of employment services.
Acts in the role of Manager in the absence of the Manager.