Support Worker

Umbrella Family and Child Centres of HamiltonHamilton, ON
Onsite

About The Position

As a Support Worker, you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive.

Requirements

  • Related experience supporting children with diverse abilities and behaviours
  • Knowledge of strategies for positive behaviour guidance and self-regulation support
  • Ability to work collaboratively with families, educators, and school partners
  • Familiarity with Individual Education Plans (IEPs) and implementing individualized strategies
  • Excellent problem-solving, communication, and interpersonal skills
  • Flexibility to adapt to varying schedules and responsibilities
  • Patience, empathy, and passion for supporting children and their families
  • Standard First Aid with CPR Level C
  • Satisfactory Vulnerable Sector Police Check
  • Proof of up-to-date immunizations (TB, Tetanus, MMR)

Responsibilities

  • Provide support to children with physical, behavioural, or mental health challenges
  • Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs
  • Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies
  • Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions
  • Implement Individual Education Plans (IEPs) or individualized strategies as required
  • Observe, document, and report on children’s progress and needs
  • Support a safe, inclusive, and structured learning environment
  • Assist with classroom or program activities as required, while providing personalized support for assigned children
  • Adapt to the needs of multiple children or classrooms as required by the centre

Benefits

  • Comprehensive benefits package
  • Robust retirement plan with employer matching
  • Access to Employee Assistance Program
  • Unionized environment supporting work-life balance
  • Generous vacation and sick time entitlements
  • Priority childcare placement for employees’ children
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