Support Worker

Homewood Health Centre • North Saanich, BC

3d • Onsite

About The Position

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. We have an immediate, rewarding career opportunity for a Support Worker to join our great team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada. Homewood Ravensview is a private 75-bed mental health, trauma and addiction facility offering evidence-based, medically-led, inpatient services for first responders, military, veterans, executives & professionals, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, Homewood Ravensview offers clients a comfortable and safe environment featuring serene ocean views from spacious rooms, welcoming common areas and a world-class team of physicians, psychiatrists, counsellors and 24-hour nursing professionals.

Requirements

• Certificate in Community Social Services- Mental Health and Addictions Worker, a graduate of a Health Care Assistant program, or recognized Health Care worker educational program such as Community Health Worker Program, plus two (2) years’ relevant experience
• Current First Aid/CPR Certification for Health Care Providers (Level 1 or greater)
• Knowledge of substance misuse and of problems encountered by chemically dependent individuals
• Awareness of community, social and health resources
• Basic understanding of behavior management
• Knowledge of mental health issues and treatment
• Willingness to demonstrate and assist patient with activities of daily living
• Ability to establish and maintain rapport with patients
• Strong observations skills
• Ability to deal effectively with conflict situations, manage aggressive behaviour and use non-violent crisis intervention and behavioural management techniques
• Subject to any accommodation required by applicable human rights legislation, Homewood Ravensview requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Responsibilities

• Provide care for patients according to the care plan, observe and report unsafe conditions and behavioral, physical, and/or cognitive changes
• Perform delegated tasks according to training and procedures
• Complete and maintain related records and documentation such as communication books and progress reports
• Respond safely to resolve crisis situations and non-judgmentally to problematic behaviour.
• Help develop and implement service plans and be a strong advocate for the patient
• Act in a manner that respects the customs, individuality, values and spiritual beliefs of the patient
• Ensure the safety of patients, staff and visitors by maintaining knowledge and adherence to infection control, emergency response and established policies and procedures
• Contribute to maintaining a clean and orderly work environment and comply with infection control practices
• Escalate medical emergencies to supervisor or emergency medical services as appropriate
• Identify and participate in the elimination of hazards in the work environment
• Complete incident / accident reports and occupational health and safety reports as required
• Escort patients to off-site programs, appointments and other planned events.

Benefits

• Competitive compensation
• comprehensive benefits
• RRSP-matching program
• Free staff parking
• Onsite dining room with gourmet meals prepared by our Red-Seal Chef and talented team
• Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
• Access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree