About The Position

The Support Technician works under the supervision of the Registered Nurse serving the unit and performs one of two roles according to assignment. In the priority role, the technician serves as a mobility assistant, working with the Registered Nurse to optimize patient mobility using specialized patient lifting equipment. In the second role, the technician provides unit desk support by managing nurse-call system needs, answering telephones, stocking supplies and equipment, filing, and maintaining a clean, uncluttered environment of care. The technician provides nursing support in service of excellent patient care and nursing practice committed to patient advocacy, innovative care, trust, and collaboration.

Requirements

  • Demonstrated computer experience.
  • Demonstrated strong oral and written communication skills.
  • Demonstrated excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Ability to problem-solve, prioritize, and display initiative.
  • Dependability and ability to accept direction and interact with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.

Nice To Haves

  • High school diploma or equivalent.
  • Previous clerical or nursing assistant experience.
  • College degree.

Responsibilities

  • Assist with patient mobility in collaboration with the Registered Nurse, using specialized patient lifting equipment.
  • Manage unit nurse-call system needs.
  • Answer telephones.
  • Stock supplies and equipment.
  • File documents.
  • Help maintain a clean and uncluttered environment of care.
  • Provide nursing support consistent with the organization's patient-care mission.
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