Support Staff

Salvation Army Careers•Honolulu, HI

About The Position

ATS is hiring a full-time Support Staff member for 38 hours per week. Under the supervision of the Clinical Support Services Supervisor, this role supports ATS continuum clients and is responsible for the supervision, security, and physical condition of the residential living environment. The position may include overnight supervision of residential clients and providing backup to Detox staff during unusual admissions, crises, or other emergencies. The Support Staff coordinates residential clients’ community appointments, monitors attendance and behavior in program services, and provides orientation to newly admitted residential clients. The role also coordinates room assignments and kitchen crew schedules, assists clients with crisis management and related case management issues, and may provide daily client services such as educational sessions and recreational group outings. The role requires a thorough working knowledge and understanding of current Programs Policy and Procedures.

Requirements

  • A minimum of a GED or equivalent is required.
  • Ability to be supportive of and relate well to substance abuse clients.
  • Effective written and verbal communication skills.
  • A current driver’s license.

Nice To Haves

  • An associate degree is preferred.
  • At least one year of experience working with substance abuse treatment clients or clients needing other social services is preferred.
  • Word processing or computer experience is preferred.

Responsibilities

  • Supervise residential clients and maintain the security and physical condition of the residential living environment.
  • Provide overnight supervision of residential clients as needed.
  • Provide backup to Detox staff for unusual admissions, crisis situations, or other ongoing emergency assistance as needed.
  • Coordinate residential clients’ community appointments.
  • Monitor client attendance and behavior in program services.
  • Provide program orientation sessions to newly admitted residential clients.
  • Coordinate client room assignments and kitchen crew work schedules.
  • Assist clients with crisis management and related case management issues.
  • Provide daily client services as needed, including educational sessions and group recreational outings.
  • Maintain a thorough working knowledge and understanding of current Programs Policy and Procedures.
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