Support Staff Technician 7320
About The Position
Join Meridian Health Services – Where Your Work Changes Lives. At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives – and you can be part of that impact. We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Muncie office. In this front-desk role, you’ll be the welcoming face of Meridian – supporting daily operations, assisting patients, and keeping our clinic running smoothly. If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.
Requirements
- High school diploma or equivalent
- 2+ years of office or administrative experience (medical setting preferred)
- Strong computer and data-entry skills
- Excellent communication, organization, and multitasking abilities
- Professionalism, discretion, and a patient-centered mindset
Responsibilities
- Provide friendly, professional communication with patients, staff, and the public
- Answer calls, schedule and reschedule appointments, and route messages
- Collect co-pays and process payments
- Manage medical records, releases of information, and new patient charts
- Handle incoming and outgoing mail (USPS, UPS, FedEx)
- Check in patients in NextGen (Main Office only)
- Answer executive phone as needed
Benefits
- Generous PTO & paid holidays
- Comprehensive benefits + 401(k) with company match
- Career growth and advancement opportunities
- Professional development and licensure support
- Wellness and financial wellness programs
- Merit-based pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
