Support Specialist - Calgary

Bulletproof IT • Calgary, AB

2d • CA$40,000 - CA$50,000 • Onsite

About The Position

Bulletproof IT is looking for a Support Specialist in Calgary who is passionate about IT and helping people maximize their technology. This role is in a highly collaborative, fast-paced environment where learning and teamwork are emphasized. The company focuses on client satisfaction and making a difference, contrasting with bureaucratic or apathetic workplaces. Bulletproof InfoTech has been providing high-end IT solutions to small and mid-sized businesses in Alberta for 30 years.

Requirements

• Experience supporting Microsoft Windows-based desktops and servers
• Experience supporting Microsoft Exchange/365
• Experience supporting Remote Desktop Services
• Experience supporting advanced firewalls
• Experience supporting cloud services
• Experience supporting mobile devices
• Excellent communication and people skills
• Technical skills
• The right experience and attitude may substitute for education and certifications

Nice To Haves

• Education and certifications are an advantage

Responsibilities

• Help humans get their jobs done with technology
• Configure, deploy, and support business-class equipment onsite and remotely using a variety of cutting-edge tools and technologies
• Respond to customer-reported issues – identify problems, troubleshoot, and resolve with the support of your team
• Recommend solutions and provide advice as required
• Assist in design and delivery of IT projects
• Document all activity in a clear and concise manner

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed