Support Specialist III

Calista Corporation•Huntsville, AL

21h

About The Position

The Support Specialist III ensures the efficient day-to-day operation of the office and supports the work of management and other staff. The role provides administrative and office support to multiple supervisors, including handling communications and visitors, preparing and proofreading documents, maintaining records, coordinating schedules and activities, processing supply requests, and supporting the organization's Property Control System. The position has no supervisory responsibilities and may include other related duties to meet the organization's ongoing needs.

Requirements

High school diploma or equivalent.
6–10 years of related experience.
Moderate computer skills in Microsoft Office and the ability to learn additional computer skills or software programs.
Experience using Deltek Cost Point.
Ability to enter data accurately into databases.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Excellent verbal and written communication and interpersonal skills for working effectively with all levels of management and staff.
Ability to use general office equipment such as fax machines, phones, and copiers.
Ability to follow processes and learn and understand corporate policies and procedures.
Strong customer service skills, including active listening, prompt service, and follow-up.
Ability to perform basic mathematical computations, detect unobvious facts and issues, and use resourcefulness in resolving problems.
Ability to multitask, work independently, and perform duties with minimal supervision.
Ability to work on multiple tasks with multiple people and deadlines, work under pressure, and adhere to deadlines.
Strong proofreading and editing skills with attention to detail.
Excellent time-management skills.
Ability to obtain and maintain a Government Security Clearance.

Responsibilities

Perform administrative and office support activities for multiple supervisors.
Field telephone calls and receive and direct visitors.
Create and edit correspondence, memorandums, presentations, spreadsheets, charts, graphs, and tables.
Proofread documents for spelling, grammar, formatting, and layout, and make corrections as appropriate.
Assist with administrative processes and tasks in accordance with departmental policies and procedures.
Assist in preparing regularly scheduled reports and other documents upon request.
Process requests for departmental and office supplies.
Organize and maintain electronic and hard-copy reports in accordance with department processes and company policies.
Keep the work area neat and professional.
Schedule and organize meetings, training, and department activities.
Sort and distribute mail.
Maintain the organization's Property Control System by identifying assets and establishing and maintaining records in coordination with support personnel.
Perform other related duties as needed to meet the ongoing needs of the organization.