Support Specialist II
The University of Texas at Arlington Portal•Arlington, TX
•Onsite
About The Position
The purpose of this position is to assist with accurate and timely processing of federal and state Veteran educational benefits. The annual salary for this position ranges from $37,600 to $42,000. The final offer will be based on the candidate’s experience, qualifications, and overall fit for the role.
Requirements
- High School diploma or equivalent.
Nice To Haves
- One (1) year of experience evaluating eligibility for benefits.
- Experience with PeopleSoft, ImageNow, and/or Enrollment Manager.
Responsibilities
- Evaluate applications and document data to make eligibility determinations for UTA students currently utilizing the state Hazlewood Act exemption.
- Follow up with students as necessary.
- Monitor all components of Hazlewood eligibility.
- Provide exceptional Customer Service/Communications and respond to individual student inquiries daily via shared email and phone line.
- Manage authorizations and payments in Tungsten for the Ch. 31 VR&E program.
- Support and monitor day-to-day operations of the Military and Veterans Services Center.
- Assist with the management of the Veteran Work Study Program.
- Assist in the preparation and submission of required reports to Texas Veterans Commission and UT System.
- Assists with preparation of federal Veteran Affairs department audit.
- Monitor student accounts to assist with term-based tuition and fee payments and office payment policies.
- Assist with certification of federal VA benefits utilizing MyMav (PeopleSoft) and Enrollment Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
