Support Specialist I

Yulista Solutions • Meridianville, AL

17h

About The Position

The Support Specialist ensures the efficient day-to-day operation of the office, and support the work of management and other staff. This role involves performing administrative and office support activities for multiple supervisors, including fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. The specialist will assist with all administrative processes and tasks in accordance with departmental policies and procedures, create and/or type general correspondence, memorandums, presentations, charts, graphs, and tables, and proofread copy for spelling, grammar, formatting and layout, making corrections as appropriate. Additionally, the role includes assisting in the preparation of regularly scheduled reports and other documents upon request, processing requests for departmental and office supplies, and organizing and maintaining electronic and hard copy reports in accordance with department processes and company policies. The Support Specialist will also organize the work area to maintain a neat and professional environment, schedule and organize activities such as meetings, training, and department activities, sort and distribute mail, and maintain the organization’s Property Control System by identifying assets, establishing and maintaining records while working with support personnel. Other related duties may be required to meet the ongoing needs of the organization.

Requirements

• High School Diploma or equivalent and 1-2 years of related experience
• Moderate computer skills in Microsoft Office
• Excellent communication skills
• Strong ability to work on multiple tasks simultaneously with multiple persons and multiple deadlines
• Ability to work under pressure and adhere to deadlines
• Strong proofreading and editing skills with attention to detail
• Excellent time management skills
• Ability to obtain and maintain a Government Security Clearance

Nice To Haves

• Intermediate computer skills; specifically using Microsoft Office Suite and Deltek Cost Point.; ability to learn additional computer skills or software programs.
• Ability to enter data accurately into databases.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Excellent interpersonal skills to work effectively with all levels of management and staff.
• Ability to use general office equipment such as fax, phone, copier, etc.
• Ability to follow a process.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Ability to learn and understand corporate policies and procedures.
• Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
• Must be able to multi-task, work independently and perform duties with minimal supervision.

Responsibilities

• Performs administrative and office support activities for multiple supervisors.
• Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
• Assist with all administrative processes and tasks in accordance with departmental policies and procedures.
• Create and/or type general correspondence, memorandums, presentations, charts, graphs, and tables.
• Proofread copy for spelling, grammar, formatting and layout, and make corrections as appropriate.
• Assist in the preparation of regularly scheduled reports and other documents upon request.
• Process requests for departmental and office supplies.
• Organize and maintain electronic and hard copy reports in accordance with department processes and company policies.
• Organize the work area to maintain a neat and professional environment.
• Schedule and organize activities such as meetings, training, and department activities.
• Sort and distribute mail.
• Maintain organization’s Property Control System by identifying assets, establishing and maintaining records while working with support personnel.
• May be required to perform other related duties to meet the ongoing needs of the organization.

Benefits

• Equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status.
• Reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED