Support Specialist I

Calista CorporationMeridianville, AL

About The Position

The Support Specialist ensures the efficient day-to-day operation of the office, and support the work of management and other staff. This position is an Intern (Fixed Term) (Trainee) role.

Requirements

  • High School Diploma or equivalent and 1-2 years of related experience
  • Moderate computer skills in Microsoft Office
  • Excellent communication skills
  • Strong ability to work on multiple tasks simultaneously with multiple persons and multiple deadlines
  • Ability to work under pressure and adhere to deadlines
  • Strong proofreading and editing skills with attention to detail
  • Excellent time management skills
  • Ability to obtain and maintain a Government Security Clearance

Nice To Haves

  • Intermediate computer skills; specifically using Microsoft Office Suite and Deltek Cost Point.
  • Ability to learn additional computer skills or software programs.
  • Ability to enter data accurately into databases.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Excellent interpersonal skills to work effectively with all levels of management and staff.
  • Ability to use general office equipment such as fax, phone, copier, etc.
  • Ability to follow a process.
  • Strong professional customer service skills, including active listening, prompt service and follow-up.
  • Ability to learn and understand corporate policies and procedures.
  • Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
  • Must be able to multi-task, work independently and perform duties with minimal supervision.

Responsibilities

  • Performs administrative and office support activities for multiple supervisors.
  • Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
  • Assist with all administrative processes and tasks in accordance with departmental policies and procedures.
  • Create and/or type general correspondence, memorandums, presentations, charts, graphs, and tables.
  • Proofread copy for spelling, grammar, formatting and layout, and make corrections as appropriate.
  • Assist in the preparation of regularly scheduled reports and other documents upon request.
  • Process requests for departmental and office supplies.
  • Organize and maintain electronic and hard copy reports in accordance with department processes and company policies.
  • Organize the work area to maintain a neat and professional environment.
  • Schedule and organize activities such as meetings, training, and department activities.
  • Sort and distribute mail.
  • Maintain organization’s Property Control System by identifying assets, establishing and maintaining records while working with support personnel.
  • May be required to perform other related duties to meet the ongoing needs of the organization.
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