About The Position

The Support Specialist HVAC services, supports, and maintains HVAC equipment within an assigned geographic location. The role maintains, installs, and operates building energy systems, including boilers, chillers, compressors, cooling towers, pumps, and air-handling units. It performs preventative, predictive, reactive, and project maintenance, troubleshoots system issues, repairs or replaces defective components, tests equipment, and verifies compliance with plans and specifications. The position uses FM360 and building management software to track, assign, prioritize, and report maintenance work. It documents faults, deficiencies, unusual occurrences, and time and materials; orders supplies and helps manage spare-parts inventories. The work may take place in extreme heat, cold, or moisture, and is completed with minimal supervision, rotating routines as needed. The role also supports safe, reliable facility operations through communication with occupants and support teams, training and improvement activities, and adherence to company, site, and departmental policies.

Requirements

  • High school diploma, GED, or equivalent.
  • In addition to the high school diploma, GED, or equivalent, one of the following: an associate’s degree and 2–4 years of relevant experience; a trade certificate and 6 years of relevant experience; 8 years of relevant experience; or Department of Labor certification.
  • Must pass all related testing.
  • Experience with relevant facility or industrial equipment and understanding of equipment.
  • Ability to use typical power hand tools and laptops.
  • Customer interaction skills and ability to support group goals.
  • Self-motivated and able to manage work independently, including scheduling oversight.
  • Ability to read and interpret mechanical, electrical, and pneumatic drawings and schematics.
  • Ability to troubleshoot and maintain HVAC and mechanical systems, including boilers, chillers, cooling towers, ventilation systems, air compressors, and heating and cooling equipment.
  • Ability to test electrical circuits and components using electrical test equipment.
  • Ability to work safely in a variety of conditions, including extreme heat, cold, and moisture.

Responsibilities

  • Maintain safe work practices, evaluate hazards in reactive and planned work, and use required personal protective equipment.
  • Maintain, install, and operate building energy systems and related HVAC equipment, including boilers, chillers, compressors, cooling towers, pumps, and air-handling units.
  • Use maintenance and building management software to track, assign, and prioritize reactive, planned, preventative, and predictive work.
  • Read and interpret mechanical, electrical, and pneumatic sketches, drawings, schematics, and blueprints.
  • Repair or replace defective equipment, components, or wiring; reassemble and test equipment after repairs.
  • Test electrical circuits and components for continuity using electrical test equipment.
  • Inspect and test systems to verify compliance with plans and specifications and to detect and locate malfunctions.
  • Discuss heating and cooling system malfunctions with users to isolate problems and confirm repairs.
  • Record and report faults, deficiencies, unusual occurrences, and work-order time and material usage.
  • Order supplies from vendors and assist with spare-parts inventory management.
  • Work cross-functionally to complete repairs within the employee’s capabilities.
  • Maintain housekeeping and safety in work areas; work in conditions that may include extreme heat, cold, and moisture.
  • Participate in training and personal development and assist with training department personnel and apprentices.
  • Communicate with the assigned team and support teams; apply company and department rules and guidelines.
  • Participate in improvement projects and use problem-solving techniques individually or in teams.
  • Perform miscellaneous duties as needed, complete work with minimal supervision, and rotate job routines as required.
  • Perform preventative maintenance, building checks, and reactive maintenance or project work.
  • Provide customer-focused occupant service and timely updates about maintenance activities and operational issues.
  • Support emergency preparedness, maintain and test emergency systems, and promptly identify and report system impairments.
  • Assess facility conditions and support preventative and predictive maintenance planning based on asset criticality and risk.
  • Monitor equipment performance and reliability to reduce unplanned downtime and extend asset life.
  • Oversee contractors and service providers to ensure quality, safety, compliance, and performance expectations.
  • Use root cause analysis and problem-solving skills to resolve technical issues and prevent recurring failures.
  • Foster inclusive, collaborative working relationships with occupants, contractors, vendors, leadership, and cross-functional teams.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service