Support Services Specialist

The City of Saginaw•City of Saginaw Police Department, MI

12d

About The Position

The Support Services Specialist maintains law enforcement databases and provides research, data compilation, and analysis on a range of topics. The role administers payroll services for the Police Department in accordance with applicable City, State, and Federal laws and guidelines, as well as union contract provisions. It also provides standard administrative support and assists with special projects as required. The position processes payroll for full-time sworn Police Division personnel across two unions, monitors paid time off records, and prepares payroll, staffing, budget, and personnel reports. It maintains departmental records and databases, including use-of-force reports, internal affairs records, employee inquiries, and other departmental information. The specialist uses departmental software, electronic records systems, and Microsoft Office applications to manage data, prepare reports, and support operations, and provides administrative assistance to the Support Services Administrator and Command Staff. Applicants are screened and qualified candidates are invited to performance testing and an oral interview. Candidates must score at least 70% on each selection process to proceed. The posting may close after 14 days. SEIU salaried members must apply within the first seven days to be considered as in-house candidates; later applications are considered with public applications. Applicants must be authorized to work in the United States and provide proof of eligibility. The City will not sponsor employment visas.

Requirements

Associate degree in Accounting, Business Administration, Finance, Human Resources, Public Administration, or a closely related field; four years of work experience in a finance or payroll setting may be considered in lieu of the associate degree.
Three years of progressively responsible experience in payroll administration, accounting, financial reporting, or administrative operations, including maintaining computerized records and preparing analytical reports.
Experience processing payroll involving multiple pay rates, overtime calculations, payroll codes, and employee benefit deductions.
Possess and maintain a valid State of Michigan driver's license.
Ability to interpret and accurately apply collective bargaining agreements, departmental policies, payroll procedures, and applicable employment regulations.
Ability to collect, organize, analyze, and interpret payroll, financial, staffing, and operational information and prepare accurate, understandable reports.
Ability to identify discrepancies, solve problems, exercise sound judgment, prioritize competing tasks, and meet strict deadlines with limited supervision.
Ability to maintain the confidentiality of sensitive personnel, payroll, and law enforcement information.
Ability to communicate effectively and maintain professional working relationships with employees, supervisors, Command Staff, and other City departments.
Ability to learn and adapt to new software, technologies, and administrative procedures.
Knowledge of payroll processing procedures, timekeeping, compensation calculations, and related recordkeeping requirements.
Knowledge of general accounting, financial reporting, budgeting, and data analysis principles.
Knowledge of confidentiality and appropriate handling of sensitive personnel and departmental records.
Skill in using Microsoft Office applications, particularly Excel, and computerized payroll and database systems.
Skill in performing mathematical calculations, reviewing payroll for accuracy, and preparing financial and operational analyses.
Skill in organizing records, preparing clear written reports, and responding professionally to inquiries.
Must be authorized to work in the United States and provide proof of eligibility to work as required by federal law; the City does not sponsor employment visas.
Must successfully pass each selection process, including performance testing and an oral interview, with a score of 70% or better to proceed.

Responsibilities

Administer and process payroll for full-time sworn Police Division personnel across two unions, following collective bargaining agreements, pay rates, and overtime provisions.
Review timesheets, audit payroll records, prepare reports, calculate final compensation, and respond to employee payroll inquiries.
Gather and analyze payroll, budget, and staffing data to support personnel management, operational planning, and efficient use of departmental resources.
Maintain, update, and retrieve records and databases, including use-of-force reports, internal affairs records, employee inquiries, and other departmental inquiries.
Use departmental software, electronic records systems, and Microsoft Office applications to manage data, prepare reports, and support daily operations; adapt to new technologies and software applications.
Monitor and maintain employee paid time off records and related databases for accurate tracking, reporting, and recordkeeping.
Prepare staffing reports and supporting documentation to help management evaluate personnel utilization, operational efficiency, and staffing needs.
Collect and analyze information and prepare reports, summaries, and supporting documentation for projects assigned by the Support Services Administrator, Internal Affairs Lieutenant, or authorized Command Staff.
Prepare reports on departmental expenditures, overtime costs, salaries, projected wage increases, and personnel expenses to support budget development, forecasting, and financial monitoring.
Provide administrative assistance to the Support Services Administrator and Command Staff, including preparing correspondence, compiling information, maintaining records, and coordinating assigned administrative activities.
Perform other duties as assigned.