Support Services Processing Coordinator

Gallagher • Holly Springs, NC

3d • Onsite

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Requirements

• High school diploma or equivalent and a minimum of 1 year of related experience.
• Strong typing and basic computer skills.
• Strong written and verbal communication skills.
• Basic math skills.
• Exceptional computer skills, including Excel, Outlook, MS Word and PowerPoint
• Ability to handle confidential information with discretion
• Detail and accuracy oriented
• Able to work with limited supervision

Nice To Haves

• Familiarity with insurance products and employee benefits terminology preferred

Responsibilities

• Provide support to leadership team members including conducting research on internal processes, new projects, and documenting findings
• Prepare source data for project planning and implementation
• Manage routine reporting on processing activities
• Support leadership team in internal meetings and other high level planning sessions
• Participate in inter-departmental meetings
• Assist in planning and execution of meetings, including scheduling, sending reminders, and organizing company catering for small events when necessary
• Provide administrative assistance to leadership team as needed
• Assist with collateral used by Business Development Department, including performing the following for both RFP responses and Finalist Presentations
• Participate in the creation and management of RFPs, currently handled through a rotation system
• Assist with internal agency HR functions as needed
• Assist with agency integration tracking and communicate progress and updates to internal stakeholders and employees
• Follow company procedures concerning all essential duties and responsibilities
• Other duties as assigned
• Provide back-up assistance for the following: Service Agreement and Contract Management and Compliance, Conference Management, Manage office facilities including office supplies and vendor visits

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED