Support Flex Associate

Belk • Kill Devil Hills, NC

8d

About The Position

The Support Flex Associate drives sales and delivers a positive customer experience by accurately and efficiently processing inbound truck deliveries and ensuring new merchandise is ready for customers. The role also performs outbound merchandise activities, supports facilities maintenance, maintains back-of-house organization, and works with the merchandising team to place and sign products on the sales floor. This is an hourly position.

The associate helps maintain store operations, inventory accuracy, cleanliness, safety, and customer service while supporting merchandising and fulfillment activities. The job posting notes that its responsibilities and qualifications are not all-inclusive and that additional duties may be assigned.

Requirements

• Dedication to customer service and drive to achieve store objectives.
• Skills and experience to perform the role and commitment to continuous learning.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed work style and ability to work with minimal supervision in a deadline-driven environment.
• Ability to communicate effectively.
• Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
• Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Ability to regularly move around all store areas and remain accessible to customers.
• Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Unload truck deliveries, sort cartons by department, process merchandise, remove plastic, and hang items as needed to prepare products for the sales floor.
• Follow operational processes and procedures to enhance productivity.
• Apply sensor tags, process product transfers and damages, and complete RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Replenish supplies, support store recovery, and maintain cleanliness and daily operational standards.
• Organize and store tools, supplies, excess stock, fixtures, and other equipment.
• Use training tools and resources and apply feedback to build knowledge of operational processes and improve performance.
• Stay informed about products, promotions, policies, and store events.
• Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
• Build connections with teammates, share knowledge, and celebrate individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with matching contribution.
• Generous paid time off.
• Merchandise discounts.
• Paid maternity and paternity leave.
• Growth and professional development opportunities.
• Employee assistance programs.
• Education and tuition reimbursement programs.
• Benefit eligibility depends on role and/or full-time or part-time status.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed