Support Coordinator - Toledo Hospital
ProMedica•Toledo, OH
•Onsite
About The Position
As the Support Coordinator IV, you will perform customer service functions vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing, verify insurance coverage for all rehab services, and document detailed coverage. You will also process daily billing charges, complete charge reconciliation, and handle point-of-service collections, including co-pays and deductibles. This summary describes the general nature and level of work and is not exhaustive.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Associate’s degree or previous experience in business or health care management.
- Mastery of Microsoft Office and related software.
- Knowledge of electronic medical record software such as Epic and other rehabilitation service line applications.
Responsibilities
- Register patients in the EMR to ensure accurate billing.
- Verify insurance coverage for all rehabilitation services and document detailed coverage.
- Process daily billing charges.
- Complete charge reconciliation.
- Collect point-of-service payments, including co-pays and deductibles.
- Perform customer service functions that support daily clinical operations and revenue integrity.
Benefits
- Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
