Support Coordinator - Toledo Hospital
About The Position
The Support Coordinator IV performs customer service functions that support daily clinical operations and revenue integrity for the Total Rehab Outpatient department at Toledo Hospital. The role registers patients in the electronic medical record to support accurate billing, verifies insurance coverage for rehabilitation services, and documents coverage details. The coordinator also processes daily billing charges, completes charge reconciliation, and handles point-of-service collections, including co-pays and deductibles. This summary describes the general nature and level of the work and is not exhaustive.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Associate’s degree or previous experience in business or health care management.
- Mastery of Microsoft Office and related software.
- Knowledge of electronic medical record software such as Epic and other rehabilitation service-line applications.
Responsibilities
- Register patients in the electronic medical record to ensure accurate billing.
- Verify insurance coverage for rehabilitation services and document detailed coverage.
- Process daily billing charges.
- Complete charge reconciliation.
- Collect point-of-service payments, including co-pays and deductibles.
Benefits
- Flexible benefits, including compensation and programs to support family, finances, and personal well-being.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
