Support Center Operations and HR Coordinator

Flynn Group•Independence, OH

1d•Onsite

About The Position

The Support Center Operations and HR Coordinator is the first person everyone sees when entering the office. Greets and welcomes all visitors. Alerts team member of guest arrival and may escorts them to appropriate office or conference room. This role is responsible for keeping the office and Café supplied and organized. Performs miscellaneous general administrative tasks to support the Support staff and HR team. This position is not a hybrid role as it requires regular onsite presence to support front desk operations, employee services, and office administration functions.

Requirements

Basic use of office technology including Microsoft Outlook, Teams, printing, basic invoicing/expense programs.
Displays a positive, professional business attitude and appearance
Must be comfortable standing, walking, bending, and reaching
Proficient with time management and organizational skills and able to meet deadlines
Must exhibit good listening skills and display the ability to follow-up independently
Possess strong attention to detail
Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Possess the ability to prioritize multiple assignments amongst several individuals/tasks
Must have basic computer and software skills with windows, Word and Excel, PPT
High School Diploma required
1 year of relevant experience in an office setting, preferably in a clerical role
Possess excellent communication skills, verbal, written, and phone

Nice To Haves

Prefer a strong Customer Service background

Responsibilities

Handles all incoming calls to the Support Center, and ensure calls are routed to the appropriate team/person.
Greets visitors, makes them feel welcome, and notifies appropriate parties.
Maintain the appearance of the lobby, mailroom, and conference rooms
Stock the kitchen(s) and order café beverage supplies and maintain appropriate inventory.
Maintain cleanliness of café tables, sink and periodic cleaning of staff refrigerators.
Open, sort, and distribute mail to the appropriate people -maintain postage machine, postage meter supplies, and mailroom organization
Supports HR initiatives and day-to-day departmental operations through administrative coordination and project assistance.
Support HR Generalist with event planning for health fairs, holiday events, team celebrations, etc.
Manage incoming mail, shipping, package delivery, and related vendor services.
Coordinate office supply inventory and workplace support needs.
Supports document preparation, copying, scanning, printing, mailing, and distribution for special projects and business needs.
Help Manage Calendar/Appointments/Meeting Rooms for Support Center
Manages HR and office invoice administration, including coding, tracking, reconciliation, and submission for payment approval.
Maintains Support Center office supplies and inventories.
Handles restaurant reimbursement forms.
Performs other related duties as assigned.