Support Associate, Kierland Commons, Scottsdale, AZ

Knitwell Group•Scottsdale, AZ
•Onsite

About The Position

The Support Associate works both in the back of the house and on the sales floor, managing inventory processes that support a smooth customer experience. The role includes processing shipments, moving products from the stockroom, organizing and replenishing merchandise, and keeping the team informed about inventory needs. The associate also upholds brand standards, supports visual merchandising, delivers a customer-focused experience, and contributes to a positive, collaborative team culture.

Requirements

  • Must be at least 18 years old.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong organizational skills.
  • Commitment to regular attendance to ensure adequate coverage.
  • Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.
  • Passion for the brand, fashion, and empowering confidence.

Responsibilities

  • Receive, store, and ticket merchandise to support smooth replenishment on the sales floor.
  • Keep the stockroom neatly organized and easy to navigate.
  • Ensure new products are merchandised and represented on the sales floor in a timely manner.
  • Execute product restocking and price changes.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Assist store leaders in executing visual directives, including floor sets, window changes, visual presentations, and signage placements.
  • Deliver a customer-focused experience that reflects the company’s culture of hospitality.
  • Contribute to a positive work environment through teamwork and collaboration.
  • Keep the team informed about inventory needs.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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