Support Associate - White House Black Market

Chicos Fas•Destin, FL

3d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing sales operations functions, including merchandise handling, stock processing, and stockroom organization. The role also supports customer service, visual merchandising, teamwork, and store cleanliness. Duties may vary by brand. Applications are accepted for potential openings, and the position applied for may not currently be open.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to company-provided technology.
Ability to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Previous stock or cashier experience.
Exposure to visual merchandising and product placement techniques.

Responsibilities

Process, store, ticket, and organize merchandise so it can be located for replenishment; reorganize stock to maximize space.
Ensure new products are properly merchandised and represented promptly.
Enter receiving documents into the computer system and reconcile invoices with received merchandise as applicable.
Complete store-to-store transfers and Locate requests accurately and on time.
Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, sign holders, and related items.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, supporting a cohesive omnichannel experience.
Promote inclusive, collaborative problem solving and seek personal development opportunities and feedback.
Perform other duties as assigned.
Communicate with customers, Associates, and Management, including wearing and communicating with a headset.
Maintain regular attendance and work a flexible schedule, including nights, weekends, and holidays.