Support Associate - White House Black Market

Chicos Fas • Coral Gables, FL

17h • Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing store operations functions, including merchandise handling, stock processing, and stockroom organization. The role also contributes to customer service, visual merchandising, boutique cleanliness, and effective teamwork. Duties may vary by brand. The posting describes an ongoing application pool; a position applied for may not currently be open.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Regular attendance to ensure adequate coverage and meet company objectives.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to communicate with customers, Associates, and Management, including wearing and communicating through a headset.

Nice To Haves

• Previous stock or cashier experience preferred.
• Exposure to visual merchandising and product placement techniques desired.

Responsibilities

• Process merchandise, store and ticket items, and organize stock to support sales-floor replenishment.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the computer system and reconcile invoices with received merchandise as applicable.
• Complete store-to-store transfers and Locate requests accurately and on time.
• Receive and process visual packet materials, props, and signage; store stockroom hardware, hangers, and sign holders appropriately.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
• Assist with boutique cleanliness and organization.
• Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and solicit feedback.
• Perform other duties as assigned.

Benefits

• Accommodation is available to applicants with disabilities; applicants may contact their local Store Manager to request assistance during the application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED