Support Associate - Chico's

Chicos Fas•Medford, OR

1d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by performing sales operations functions, including merchandise handling, stock processing, and stockroom organization. The role helps ensure products are properly stored, ticketed, replenished, and represented, and supports store operations and visual merchandising. Associates also promote a cohesive omnichannel customer experience, contribute to an inclusive and collaborative team, and pursue personal development. Duties may vary by brand, and other duties may be assigned.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to technology provided by the company.
Must be able to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Communicate with customers, Associates, and Management, and wear/use a headset.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Physical requirements include constant walking and standing for 67–100% of an 8-hour shift, occasional lifting up to 50 pounds for 1–33% of an 8-hour shift, and frequent climbing for 34–66% of an 8-hour shift.

Nice To Haves

Previous stock or cashier experience.
Exposure to visual merchandising and product placement techniques.

Responsibilities

Process merchandise, ensuring items are properly stored, ticketed, and easy to locate for sales-floor replenishment; reorganize merchandise as needed to maximize stock space.
Ensure new products are properly merchandised and represented in a timely manner.
Enter receiving documents into the computer system, reconcile merchandise invoices to received items as applicable, and complete store-to-store transfers and Locate requests accurately and promptly.
Receive and process visual packet materials, props, and signage; properly store stockroom hardware, hangers, sign holders, and related items.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and readily solicit feedback.
Perform other duties as assigned.