Support Associate (Stock, Visuals)

kate spade new york•Williamsburg, VA

2d•$15 - $20•Onsite

About The Position

The Support Associate helps ensure an organized, efficient, and customer-ready Kate Spade New York store. The role manages deliveries, maintains accurate and accessible stock, and supports daily floor replenishment and operational standards. Responsibilities include processing inbound merchandise, monitoring stock levels and sales performance, supporting floor moves, executing price changes and markdowns, maintaining cleanliness and organization across the selling floor, stockroom, and offsite warehouse, and supporting compliance and shrinkage goals. The position also supports a customer-focused retail environment through collaboration, communication, and adaptability. The schedule must be flexible to meet business needs, including nights, weekends, peak season, and high-traffic retail days such as public holidays. The role involves regular lifting of at least 25 pounds and occasional lifting up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

Previous retail service experience and a passion for retail and the service industry.
Excellent client-service and communication skills, including the ability to maneuver around the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni and virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency (for EU).
Ability to work a flexible schedule, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Team-oriented mindset and willingness to collaborate.
Ability to multitask, remain results-driven, and adapt to change.

Responsibilities

Manage and process inbound deliveries promptly, monitoring and prioritizing the daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite warehouse.
Audit compliance and work toward achieving shrinkage goals.