Assistant Store Leader - Visuals

Stand Out For Good, Inc.•Lynnwood, WA
•Onsite

About The Position

The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader in directing activities needed to achieve store goals, including guest service, sales, operating expenses, loss prevention, and merchandising presentation. The role drives associate and guest engagement, builds guest relationships, shares product knowledge, and maintains a clean, well-kept store environment. Visual leaders provide leadership across store operations, with a particular focus on visual design, seeking inspiration, developing knowledge, and improving results. The position leads people-related practices, supports store processes and execution, and manages visual presentation. It works with the Store Leader and Visual District Leader to interpret and implement visual direction, manage floor and window sets, and communicate product performance observations. The role may require lifting and carrying boxes weighing up to 30 pounds, as well as prolonged standing, sitting, reaching, kneeling, or squatting.

Requirements

  • At least 1 year of retail management experience.
  • Ability to perform tasks involving prolonged standing, sitting, reaching, kneeling, and/or squatting.
  • May be required to occasionally climb ladders and frequently climb and descend stairs, depending on location.
  • Ability to regularly lift and carry 30 pounds without assistance.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Foster a guest-focused team environment by driving volume and anticipating guest needs.
  • Role-model company service standards to deliver excellent guest service.
  • Provide timely associate feedback and recognize performance to support retention.
  • Hold self and associates accountable for financial results and performance standards.
  • Manage conflict and coach associates using company processes, standards, and guidelines.
  • Involve associates in decision-making and encourage feedback and dialogue around solutions.
  • Develop associates by matching talent with tasks, delegating, and challenging them on results.
  • Build team commitment through support, relationships, and recognition of individual contributions.
  • Lead through change and adversity.
  • Make recommendations regarding hiring, promotions, and terminations based on team-member performance.
  • Co-conduct and facilitate sales associate and keyholder training.
  • Meet or exceed store and individual goals and contribute to overall store goals.
  • Plan, execute, and maintain floor sets and refreshes.
  • Plan, execute, and maintain window installations.
  • Lead floor-set and refresh management.
  • Manage seasonal décor placement.
  • Co-manage product replenishment and store atmosphere, including scent, music, and layout.
  • Manage mannequin placement and design.
  • Control workflow through planning and delegation, and complete task directives within designated time frames.
  • Complete opening and closing procedures.
  • Follow loss-prevention practices and report potential incidents to help control shortages and protect company assets.
  • Communicate effectively with the executive team.
  • Use weekly reporting to track, analyze, and communicate business results and determine sales-maximizing strategies.
  • Interpret Home Office visual communications in partnership with the Store Leader and District Leader.
  • Partner with the Visual District Leader to oversee floor-set and window-set rollouts, fixture placement, and the overall visual environment.
  • Maintain awareness of brand aesthetic and relevance to the store environment, and communicate with the team.
  • Manage placement of new product.
  • Communicate product-performance observations and provide feedback to the Visual District Leader.
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