Assistant Store Leader - Visuals
About The Position
The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader in directing store activities and achieving goals for guest service, sales, operating expenses, loss prevention, merchandising presentation, and associate and guest engagement. The role delivers exceptional guest service through relationship building, product knowledge, and maintaining a clean, well-maintained store. Visual Leaders provide leadership across store operations, with particular focus on visual design, seeking inspiration, building knowledge, and continuously improving results. The position oversees visual presentation and partners with store and district leaders to execute floor sets, window installations, fixture placement, and the overall visual environment.
Requirements
- At least 1 year of retail management experience.
- Physical ability to perform tasks that may require prolonged standing, sitting, reaching, kneeling, or squatting.
- Ability to occasionally climb ladders and frequently climb and descend stairs, depending on location.
- Ability to lift and carry 30 pounds regularly without assistance.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Foster a guest-focused team environment by driving volume and anticipating guest needs.
- Model company service standards and deliver excellent guest service.
- Provide timely feedback, recognize performance, and support associate retention.
- Hold self and associates accountable for financial results and performance standards.
- Manage conflict and coach using company processes, standards, and guidelines.
- Involve associates in decision-making, receive feedback, and encourage dialogue about solutions.
- Develop associates by matching talent with tasks, delegating, and challenging them to achieve results.
- Build team commitment through support, relationship building, and recognition of individual contributions.
- Lead through change and adversity.
- Make recommendations regarding hiring, promotions, and terminations based on performance.
- Co-conduct and facilitate sales associate and keyholder training.
- Meet or exceed store and individual goals and contribute to overall store goals.
- Plan, execute, and maintain floor sets, refreshes, and window installations.
- Lead floor-set and refresh management and manage seasonal décor placement.
- Co-manage product replenishment, mannequin placement and design, and store atmosphere, including scent, music, and layout.
- Control workflow through planning and delegation and complete task directives within designated time frames.
- Complete opening and closing procedures.
- Follow loss-prevention practices and report potential incidents to help control shortage and protect company assets.
- Communicate effectively with the executive team.
- Use weekly reporting to track, analyze, and communicate business results and identify strategies to maximize sales.
- Interpret Home Office visual communications in partnership with the Store Leader and District Leader.
- Partner with the Visual District Leader to oversee floor-set and window-set rollouts, fixture placement, and the overall visual environment.
- Maintain awareness of brand aesthetic and its relevance to the store environment, and communicate that awareness to the team.
- Manage placement of new product.
- Communicate product performance observations and provide feedback to the Visual District Leader.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
