Temporary Support Associate - Mayfaire Town Center

Knitwell Group • Wilmington, NC

1d • Onsite

About The Position

As a Support Associate, you work both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly, including processing shipments, moving products from the stockroom, and ensuring merchandise is where it needs to be. You are proactive, detail-oriented, and keep the team informed about inventory needs. You also uphold brand standards and contribute to a positive team culture.

The role includes receiving, storing, and ticketing merchandise; organizing the stockroom; getting new products onto the sales floor in a timely manner; restocking products and executing price changes; and maintaining a visually inspiring store environment. You assist store leaders with visual directives such as floor sets, window changes, visual presentations, and signage. You also provide a customer-focused experience that reflects the company’s culture of hospitality and support teamwork and collaboration.

Requirements

• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong organizational skills.
• Commitment to regular attendance to ensure adequate coverage.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
• Passion for the brand, fashion, and empowering confidence.

Responsibilities

• Properly intake, store, and ticket merchandise to support smooth replenishment on the sales floor.
• Keep the stockroom neatly organized and easy to navigate.
• Merchandise new products on the sales floor in a timely manner.
• Execute product restocking and price changes.
• Maintain a visually inspiring store environment that reflects brand standards.
• Assist store leaders with visual directives, including floor sets, window changes, visual presentations, and signage placements.
• Deliver a customer-focused experience that reflects the company’s culture of hospitality.
• Contribute to a positive work environment through teamwork and collaboration.
• Keep the team informed about inventory needs.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed