Supply Chain Systems Analyst II : Purchasing

Hoag•Santa Ana, CA

About The Position

The Supply Chain ERP Systems Analyst II administers, supports, optimizes, and enhances ERP systems in a healthcare environment. Serving as a senior resource between Supply Chain, Finance, Clinical Support Services, and Information Technology, the analyst ensures ERP solutions support organizational objectives, regulatory requirements, operational efficiency, and data integrity. The role independently leads medium- to complex-level system initiatives, acts as a subject matter expert for assigned ERP applications, and guides end users and junior analysts. It contributes to process improvement, system optimization, reporting, and strategic ERP initiatives. The position supports and maintains Supply Chain ERP applications, analyzes cross-departmental processes and requirements, configures and optimizes ERP modules, and oversees data quality, reporting, analytics, and integrations with related healthcare platforms. It also collaborates with technical teams, vendors, project managers, and departmental leadership; supports ERP projects from planning through post-go-live; and develops documentation, delivers user training, and mentors junior analysts.

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, Information Systems, Finance, Accounting, Supply Chain Management, or a related field.
Minimum 5 to 7 years of experience supporting healthcare supply chain, finance, or ERP systems.
Demonstrated experience leading ERP projects, system implementations, upgrades, testing, and process improvement initiatives.
Advanced experience managing and maintaining data in ERP systems such as Workday, Oracle, SAP, or Infor Lawson.
Strong understanding of healthcare supply chain operations, purchasing, inventory management, Item Master governance, and contract management.
Comprehensive database and reporting knowledge, including report development, data analysis, and system integrations.
Advanced proficiency with Windows applications, including Excel, Access, Word, Visio, and PowerPoint.
Ability to develop expertise in additional enterprise applications and healthcare information systems as required.

Nice To Haves

Master's degree preferred.
Experience with business intelligence and reporting tools preferred.
APICS / ASCM certification (CPIM, CSCP).
Lean Six Sigma certification.
Project Management Professional (PMP) certification.
Relevant ERP system certifications.

Responsibilities

Provide advanced day-to-day support for Supply Chain ERP systems, including Item Master governance, contract pricing, inventory locations, and vendor and product data.
Monitor system performance, troubleshoot complex issues, resolve incidents, and recommend sustainable solutions as an escalation point for ERP-related issues.
Coordinate system upgrades, patches, testing, and enhancements while maintaining system integrity and policy compliance.
Analyze business processes across Supply Chain and Purchasing, Finance and Accounting, Inventory and Materials Management, Contract Management, and Clinical Support Services.
Gather, document, validate, and prioritize business requirements and translate them into functional ERP solutions and process improvements.
Lead workflow redesign, business process improvement, and root-cause analysis initiatives; recommend corrective actions and identify opportunities to improve operational performance and user experience.
Configure and maintain ERP modules, lead system enhancements and optimization, and identify opportunities to automate workflows, reduce manual effort, and improve data quality.
Evaluate ERP functionality and recommend future-state solutions aligned with healthcare regulatory requirements, including HIPAA and applicable industry standards.
Maintain data accuracy, integrity, governance, and security within ERP applications.
Develop and enhance reports, dashboards, scorecards, and analytics tools; conduct advanced data analysis and monitor KPIs to support decision-making and recommend actions.
Support audits and data validation with accurate reporting and documentation.
Lead and support integrations between ERP systems and related platforms, including EHR/EMR, procurement, inventory management, and financial systems.
Collaborate with IT teams, vendors, project managers, and departmental leadership; act as liaison between technical and non-technical stakeholders.
Participate in strategic planning and ERP roadmap initiatives and support project planning, testing, implementation, and post-go-live activities.
Develop and maintain user guides, workflow diagrams, technical documentation, and standard operating procedures.
Train and support end users, transfer knowledge, mentor junior analysts, and promote standardization and best practices across Supply Chain systems and processes.