Supply Chain Supervisor

Gordon Food Service•Michigan, MI

About The Position

The Supply Chain Supervisor provides servant leadership to the divisional Gordon Food Service (GFS) Replenishment and Inventory team. This role leads and develops a team responsible for day-to-day inbound replenishment and inventory activities for GFS US Distribution Centers. The supervisor manages replenishment, vendor and item validation, and maintenance processes, and drives continuous improvement to right-size inventory at the assigned US Distribution Center. The role collaborates with internal functions to support strong customer service and in-stock performance while optimizing inventory and minimizing product loss. The supervisor develops the team’s vision and inventory-management practices; leads divisional strategies and initiatives; establishes performance measures; and collaborates with supply chain planning, merchandising, demand planning, marketing, sales, and operations. The role builds supplier and customer relationships, manages the divisional Replenishment and Inventory Teams budget, supports inventory hedging and forward-buy opportunities, and hires, trains, develops, and manages direct reports. The supervisor may perform the duties of team members as needed and carries out other assigned duties. Gordon Food Service is an equal opportunity employer. The company’s locations are tobacco-free, and it conducts pre-employment drug tests. Candidates employed by a Gordon Food Service customer must provide a letter of support from their management if selected for the interview process.

Requirements

Four or more years of experience in foodservice distribution, supply chain management, or logistics, including two years of leadership experience.
Ability to perform the essential functions through an equivalent combination of education, training, and relevant work experience may be considered in lieu of the specified education and experience requirements.
Ability to lead large and small initiatives on time, define processes, solve business problems, and collaborate across organizational groups and levels.
Ability to lead a team, interact with leaders in other departments, develop relationships, lead meetings, and follow up with collaborating team members.
Excellent written, verbal, organizational, and communication skills; the role communicates with directors, general managers, and senior leaders.
Knowledge of principles and methods for moving goods by air, rail, sea, or road, including relative costs and benefits.
Self-directed, with the ability to handle distractions, repetitive work, prioritization, workload fluctuations, and ambiguity.
Ability to multitask, prioritize, and execute efficient work processes.
Knowledge of customer-service principles and processes, including assessing customer needs, meeting service-quality standards, and evaluating customer satisfaction; ability to provide excellent service to internal customers.
Ability to solve complex problems and develop solutions through comparison, classification, innovation, analysis, and coordination; ability to identify root causes using best practices and innovation, with reference to established precedents and policies as needed.
Advanced knowledge of supply chain principles and techniques for highly perishable products.
Proficiency with Microsoft Excel functions and Google applications, including Sheets, Docs, and Slides.
Strong organization, analytical, written and oral communication, management, training, and interpersonal skills.
Strategic-thinking and analytical skills, including basic arithmetic and percentages.
Ability to delegate to improve efficiency and provide development opportunities for the team.
Proactive in identifying and resolving issues with minimal direction while keeping management informed on important matters.
Knowledge of supply chain software and business analytics reporting tools, dossiers, and data studios.
Ability to use standard office equipment and technology, including copy machines, fax machines, printers, laptops/PCs, mobile technology, teleconferencing, and remote connectivity.

Nice To Haves

Bachelor’s degree in Business, Marketing, Supply Chain Management, or another related field is preferred.

Responsibilities

Develop the team’s vision and implement standard inventory-management practices.
Refine and execute strategies to improve network solutions for divisional liquidation management, slot management, discontinued and recycle inventory, out-of-stock issues, and customer service profiles.
Represent divisional replenishment planners, local buyers, and inventory specialists in cross-departmental collaboration and projects.
Implement new broadline distribution points within the GFS network.
Initiate changes to improve the control and efficiency of replenishment planners and inventory specialists.
Establish team performance metrics, recognize accomplishments, set improvement targets, and communicate objectives and goals.
Collaborate regularly with Supply Chain Planning Leadership on capacity planning, marketing intelligence, and seasonal planning.
Provide relevant data and analytics to regional merchandising managers to support category-management decisions and maximize slot profitability.
Build and maintain positive supplier and customer relationships, including relationships with potential backup suppliers.
Work with Demand Planning, Marketing, Sales, and Operations to review demand forecasts, support inbound requirements, optimize inventory levels and costs, and improve freight efficiencies.
Manage the budget for the divisional Replenishment and Inventory Teams.
Assist with inventory-management hedging and forward-buy opportunities.
Interview, hire, train, and retain staff; conduct performance reviews; and consult with Human Resources on disciplinary action and termination.
Provide ongoing training and development for direct reports.
Perform the duties of supervised employees when needed.
Maintain knowledge of field trends and developments through relevant literature, conferences, seminars, and peer relationships.
Adhere to the organization’s mission, cornerstone values, and applicable practices; promote a positive image and professional networking connections.
Perform other duties as assigned.