Supply Chain Supervisor

Goodwill Industries of Southeastern Wisconsin, Inc. • Romeoville, IL

6h

About The Position

The Supply Chain Supervisor assists with the daily supervision of warehouse teams and supports supply chain management activities within the Retail Division. The role coaches employees to promote excellent customer service and professionalism, implements organizational strategies and procedures, and works on projects and initiatives that typically span 3–12 months. The supervisor works independently with light supervision to resolve moderately to highly complex problems, adapt processes, and support operational changes. The position also champions Goodwill's community engagement initiatives.

Requirements

• Two years of college education or equivalent experience, and at least three years of experience.
• Valid driver's license.
• Flexible schedule; nights and weekends may be required as business needs warrant.
• Must have a working phone that allows communication accessibility.

Nice To Haves

• Coursework, training, or work experience in Logistics Management.
• Forklift experience.

Responsibilities

• Plan and manage routine work and special assignments; contribute as a team member or subject matter expert on projects and adapt to organizational change.
• Solve operational problems by identifying root causes, interpreting data, and resolving issues.
• Apply professional principles and specialized skills to modify processes and address situations.
• Champion Goodwill's community engagement initiatives and represent Goodwill in the wider community.
• Use established methods to provide timely and efficient supply chain service to internal and external customers.
• Monitor donation trends, forecast loads, and coordinate timely vendor pickups while maintaining commodity product quality, accurate load weights, and service standards.
• Ensure compliance with operating procedures, company policies, asset protection requirements, and safety guidelines.
• Oversee warehouse space layout and product allocation to maintain the continuous flow of goods.
• Provide exceptional customer service and monitor and coach employees to do the same.
• Adjust work plans, schedules, and resources in response to business needs.
• Ensure proper protection and use of company assets, including forklifts and other equipment.
• Use maintenance systems to support preventive maintenance and keep equipment in excellent operating condition.
• Assist with interviews and train and coach new and existing employees to improve satisfaction and productivity.
• Complete other assigned duties and responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Life insurance
• Retirement plan
• Paid time off (PTO)
• Potential eligibility to participate in an incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree