Supply Chain Specialist

Toyota Tsusho America•Greensboro, NC

About The Position

The Supply Chain Specialist is a collaborative, detail-oriented administrative business support role that assists with the end-to-end order-to-cash cycle. The position focuses on accurate data entry, basic inventory work, and vendor communication, supporting the foundation of the supply-chain team. The specialist manages order, purchasing, transportation, inventory, vendor, and compliance activities; analyzes performance and cost data; resolves exceptions; and works with cross-functional teams. The role may also involve other duties as assigned. Travel is minimal, and the stated schedule is 8:00 a.m.–5:00 p.m., Monday through Friday.

Requirements

  • High school diploma required.
  • 2–4 years of progressive experience in order processing, logistics, or inventory management.
  • Advanced Excel skills, including PivotTables and Power Query, and dashboard creation.
  • Strong understanding of EDI and portal processes, carrier management, and inventory systems.
  • Proven ability to analyze data, identify root causes, and drive corrective actions.

Nice To Haves

  • Associate's or bachelor's degree preferred.

Responsibilities

  • Manage the full order lifecycle by creating, tracking, and reconciling sales and purchase orders and resolving three-way-match discrepancies.
  • Resolve pricing and quantity issues, conduct root-cause analysis, and approve exceptions.
  • Execute EDI and portal transactions, troubleshoot issues, and maintain data integrity.
  • Optimize carrier routing and lead exception management for high-risk shipments.
  • Communicate estimated arrival times and delays and handle inbound and outbound exceptions.
  • Negotiate carrier contracts and service-level agreements; lead vendor scorecards and quarterly reviews.
  • Reconcile inventory discrepancies, drive root-cause actions, and update warehouse management system records.
  • Manage cycle-count reviews and corrective actions.
  • Partner with Finance on cost-to-serve and margin impacts.
  • Escalate exceptions, document performance trends, and represent the function at cross-functional steering committees.
  • Produce advanced KPI dashboards, including on-time delivery, transit time, and damage rate.
  • Verify customs and export documentation and support compliance audit readiness.
  • Guide cross-functional teams on transportation strategy and own freight-cost budget and variance analysis.
  • Perform other duties as assigned.

Benefits

  • Competitive salary with bonus opportunities
  • Paid time off
  • Comprehensive medical, dental, and vision benefits with low premiums
  • Flexible spending and health savings accounts
  • 14 paid company holidays
  • 401(k) with company contribution
  • Educational tuition reimbursement
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