Supply Chain & Procurement Manager - Americas

Wingstop • Dallas, TX

6d • Onsite

About The Position

This role is responsible for building and continuously improving Wingstop's supply chain across Canada, Mexico, the Caribbean, Central America, and South America. The Supply Chain & Procurement Manager - Americas will execute sourcing strategies, develop supplier relationships, support new market entries, and partner with Brand Partners to ensure a resilient, cost-effective, and scalable supply chain. This position requires a blend of strategic thinking and hands-on execution, demanding strong analytical skills, commercial acumen, and the ability to manage multiple projects within a growing international business.

Requirements

• Bachelor's degree in Supply Chain, Business, Engineering, or a related field.
• 6–8 years of progressive experience in procurement, strategic sourcing, supply chain, or category management.
• Experience managing procurement categories within QSR, foodservice, FMCG, retail, or consumer products; experience with proteins, frozen foods, packaging, equipment, or distribution services is preferred.
• Proven experience developing procurement category strategies, leading supplier sourcing (RFIs/RFPs), commercial negotiations, contract management, and supplier performance management.
• Working knowledge of international procurement, supplier qualification, import/export processes, and distributor management.
• Experience supporting new market entries or high-growth businesses is preferred.
• Strong analytical skills with experience using data to identify trends, perform root cause analysis, and support business decisions.
• Senior project management, organizational, and stakeholder management skills, with the ability to influence cross-functional teams and manage multiple priorities.
• Proficiency in Microsoft Excel and PowerPoint; Power BI or similar data visualization tools are a plus.
• Comfort adopting AI-powered tools to improve data analysis, reporting, documentation, and workflow efficiency.
• Spanish fluency required; Portuguese is a plus.

Nice To Haves

• Experience with proteins, frozen foods, packaging, equipment, or distribution services is preferred.
• Experience supporting new market entries or high-growth businesses is preferred.
• Power BI or similar data visualization tools are a plus.
• Portuguese is a plus.

Responsibilities

• Execute regional supply chain strategies while designing, implementing, and continuously improving reliable end-to-end supply chain networks across AMRS.
• Monitor supply chain KPIs, analyze trends, perform root cause analysis, and implement corrective actions to improve inventory, service levels, demand planning, and supplier performance.
• Partner with Brand Partners, distributors, and suppliers to improve demand planning, inventory management, and product availability.
• Monitor COGS and logistics costs, identify cost-saving opportunities, and proactively manage supply risks through contingency planning.
• Ensure compliance with Wingstop food safety, quality, and operational standards across the supply base.
• Support continuous improvement initiatives that simplify processes and improve supply chain performance across the region.
• Source, qualify, onboard, and approve suppliers across food, packaging, equipment, and indirect categories, supporting both Wingstop-led and Brand Partner sourcing initiatives.
• Lead RFx processes, commercial negotiations, contract implementation, and supplier onboarding in alignment with regional and global procurement strategies.
• Manage supplier performance through scorecards, business reviews, KPI monitoring, and corrective action plans to drive continuous improvement.
• Monitor commodity markets, supplier capabilities, and industry trends while maintaining supplier documentation and ensuring regulatory compliance.
• Support development of regional sourcing strategies aligned with growth, quality, cost, and supply continuity objectives.
• Build collaborative supplier relationships that encourage innovation and long-term value creation.
• Lead procurement and supply chain workstreams supporting new market entries and restaurant openings across the Americas.
• Identify, qualify, contract, and implement suppliers, distributors, and logistics providers required to support market launches.
• Coordinate supplier onboarding, importation requirements, customs processes, and regulatory documentation where applicable.
• Ensure supply chain readiness, including product availability, inventory planning, and operational execution before restaurant openings.
• Partner with Brand Partners to evaluate local sourcing opportunities while protecting Wingstop's quality, food safety, and brand standards.
• Partner with Operations, Marketing, FSQA, Culinary, and Global Supply Chain to support new products, packaging, equipment, supplier capability assessments, and product localization.
• Coordinate cross-functional activities required to successfully implement supply chain initiatives.
• Build strong working relationships with Brand Partners and provide day-to-day supply chain support across the region.
• Ownership of procurement KPIs: savings, supplier OTIF, inventory health, forecast accuracy, service levels, and inflation tracking.
• Should-cost and cost modeling: supporting negotiations with data rather than relying solely on supplier quotes.
• Monthly Business Reviews (MBRs): preparing reporting and insights for regional leadership.
• Issue resolution: acting as the first point of escalation for supplier performance, supply disruptions, and logistics issues.

Benefits

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave
• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level