Procurement and Supply Chain Manager

Campus•New York, NY

1d•Hybrid

About The Position

Campus is seeking a Procurement and Supply Chain Manager to lead sourcing, vendor management, logistics, and analytics for student programs. The role oversees technology procurement—including student laptops, hotspots, and connectivity—vendor performance, cost optimization, and third-party logistics (3PL) partners responsible for storing and shipping student devices and merchandise. It also owns Campus’s branded merchandise program and Shopify e-commerce store, including product mix, inventory, and fulfillment experience. The manager builds and owns procurement and supply-chain dashboards, defines metrics, develops data models, and provides Finance, IT, and Student Experience with a trusted view of costs, vendor and 3PL service levels, inventory, and fulfillment. The role also develops demand forecasts and cost models to inform purchasing decisions. It reports to the Director of Student Experience and partners closely with Finance and IT. The position is based in the Atlanta, Georgia, or New York, New York office. Mondays and Fridays are remote, and Tuesday through Thursday are in-office.

Requirements

At least 5 years of experience in procurement, supply chain, or vendor management; experience in technology, education, or consumer goods is ideal.
Bachelor’s degree in Supply Chain Management, Business, or a related quantitative field, or equivalent experience.
Advanced Excel or Google Sheets skills, including pivot tables, lookups, and financial and cost modeling.
Experience building dashboards end to end in a BI tool such as Hex, Looker, Tableau, or Power BI.
Working SQL skills, including joining and querying data across multiple systems.
Experience building demand forecasts and cost or scenario models and using them to inform purchasing decisions.
Track record of using KPIs and data analysis to evaluate vendors, reduce costs, and improve service levels.
Proven negotiation skills and a track record of achieving cost savings.
Hands-on experience managing 3PL providers, including SLA design, performance scorecards, contract negotiation, and inventory reconciliation.
Experience with e-commerce or merchandising platforms; Shopify is strongly preferred.
Ability to turn data into clear recommendations for non-technical stakeholders.
Comfort managing multiple vendors in a high-growth environment and driving results as priorities change.
Passion for Campus’s mission to make high-quality, affordable education accessible to all students.

Nice To Haves

Master’s degree or professional certification such as CPSM, CPM, or CIPS.
Python or R skills for analysis and automation.
Familiarity with data warehouses or ETL tools such as BigQuery, Snowflake, or Fivetran.
Experience with ERP, inventory, or procurement software.
Experience managing distributed hardware procurement, such as laptops or tech kits.
Experience optimizing connectivity or telecom contracts.
Knowledge of contract law, compliance, and risk management.

Responsibilities

Own procurement and supply-chain dashboards in Hex, including data modeling, publishing, metric definitions, refresh cadence, and data-quality checks.
Track and report KPIs including cost per device, landed cost, spend versus budget, vendor and 3PL SLA compliance, on-time delivery, shipping turnaround, inventory days on hand, stockout rate, order accuracy, and return/RMA rate.
Consolidate data from 3PL systems, Shopify, finance and ERP tools, and vendor portals into a trusted reporting layer.
Build demand forecasts and total-cost-of-ownership, vendor-comparison, and scenario models tied to enrollment and cohort starts; measure forecast accuracy.
Present performance insights and recommendations to leadership in regular business reviews and work with vendors to turn recommendations into action.
Develop sourcing strategies aligned with business goals and cost targets, and track market and pricing trends.
Manage vendor selection, contract negotiations, and performance reviews for technology and connectivity vendors; use scorecard data to enforce SLAs and resolve issues.
Manage 3PL relationships end to end, including selection, onboarding, contract and rate-card negotiations, and SLA setting for receiving, pick-and-pack accuracy, shipping turnaround, and returns.
Conduct regular 3PL performance reviews using scorecards and drive corrective action when SLAs are missed.
Oversee 3PL inventory and fulfillment operations, including cycle counts, reconciliation, reorder points, and shipping costs for laptops, hotspots, and merchandise.
Lead the Campus Shopify store, including product mix, inventory, and fulfillment experience; use store and inventory data to guide assortment, reorder points, and purchasing.
Grow the branded merchandise program to strengthen brand recognition and student engagement.
Create and maintain SOPs for purchasing, vendor and 3PL onboarding, and contract management; automate recurring reporting and purchasing work.
Collaborate with Finance, IT, and Student Experience to align procurement with budgets and program needs.