HSPC Supply Chain Operations

Ciena • Montreal, QC

9d

About The Position

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is building the future of connectivity by designing and delivering high‑performance networking solutions that enable customers and communities to thrive in an increasingly digital world. This role plays a critical part in that mission by ensuring global supply chain operations are resilient, scalable, and optimized across the full product lifecycle. As the Supply Chain Operations Prime, this position drives operational strategy, partners closely with cross‑functional teams and suppliers, and enables the successful delivery of innovative products to market.

Requirements

• 5+ years of experience in operations or supply chain management within a global, multi‑site environment
• Demonstrated expertise in supply planning, manufacturing operations, and supplier management
• Experience supporting new product introduction (NPI) and collaborating with product engineering teams
• Working knowledge of telecommunications technologies and hardware‑based product lifecycles
• Proven ability to lead and influence cross‑functional and virtual teams without direct authority
• Strong problem‑solving skills in fast‑paced, time‑sensitive environments
• Bachelor’s degree in Business, Engineering, Supply Chain, or a related field

Nice To Haves

• Experience working with outsourced manufacturing and global contract manufacturers
• Master of Business Administration (MBA) or advanced degree
• Exposure to cost modeling, inventory optimization, and material liability management
• Experience navigating supply chain disruptions and complex global logistics
• Comfort working across time zones and supporting off‑hours collaboration when required

Responsibilities

• Lead the extended operations team across all product lifecycle phases, including research and development (R&D), new product introduction (NPI), sustaining operations, and end of life (EOL)
• Partner cross‑functionally with product engineering, capacity planning, test engineering, and other stakeholders to improve yield, cost, and supply assurance
• Define and execute global supply chain strategies that deliver cost‑optimized, reliable products aligned with business and customer commitments
• Drive contract manufacturers (CMs) to achieve output plans by resolving constraints related to capacity, yield, quality, and Clear to Build (CTB) readiness
• Establish and manage safety stock strategies and escalate material risks to Global Commodity Management (GCM) partners to mitigate supply disruptions
• Generate manufacturing plans and ensure supplier readiness to support new product ramps and sustained volume production
• Measure supplier performance through key performance indicators (KPIs) and lead mitigation strategies to minimize customer impact

Benefits

• medical
• dental
• vision plans
• participation in 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• company-paid holidays
• paid sick leave
• vacation time
• Paid Family Leave
• other leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees