Supply Chain Manager

PENN Entertainment•East Chicago, IN

About The Position

The Supply Chain Manager supervises and manages staff in the Purchasing department and oversees procurement and delivery of materials, supplies, equipment, and services for a casino property and across state and properties. The role develops and manages operational goals, monitors performance and profit objectives, creates schedules, assists with budgeting, and ensures compliance with departmental initiatives, state regulations, internal controls, and vendor licensing requirements. The manager oversees bidding, contract terms, vendor negotiations, purchasing, and expediting; develops supply sources where needed; audits blanket purchase orders; analyzes vendor quotes; and identifies potential savings and synergies. The role also supports property diversity-spend initiatives, monitors departmental results, promotes customer service standards, ensures regulatory compliance, and maintains confidentiality.

Requirements

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university.
  • Five years of experience in the Purchasing field, with progressively more challenging roles.
  • Proficiency in Microsoft Office applications, including Excel, Access, and Word.
  • Proven ability to delegate and lead a team effectively and efficiently.
  • Proficiency in Stratton Warren or similar systems.
  • Proven negotiating skills.
  • Excellent verbal and written communication skills; fluency and literacy in English.
  • Ability to maintain confidentiality and professionalism.
  • Ability to meet deadlines and manage multiple priorities in a demanding work environment.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Excellent interpersonal and employee relations skills.
  • Ability to maintain high energy and take a proactive, strategic approach to issues.
  • Ability to work collaboratively and communicate effectively with team members at all organizational levels.

Responsibilities

  • Supervise and manage staff in the Purchasing department.
  • Develop, implement, and manage operational goals and monitor performance and profit objectives.
  • Create efficient schedules while managing labor costs, staffing objectives, and deadlines.
  • Assist with the department budget process, provide recommendations, ensure compliance with budget initiatives, and report budget concerns to the manager.
  • Manage procurement and deliveries of materials, supplies, and equipment for one casino within the brand, and procurement and expediting across state and at properties.
  • Monitor and support the property’s diversity-spend initiatives.
  • Inspect, evaluate, and analyze departmental results and make changes as needed.
  • Ensure vendors comply with licensing requirements for applicable regulatory bodies.
  • Ensure procurement processes provide optimum benefit through bidding, contract terms, and vendor negotiations while complying with state regulations and internal controls.
  • Recommend substitutions and analyze vendor quotes for unusual items.
  • Negotiate with vendors for goods and services to obtain the best possible price and service guarantee.
  • Develop new supply sources when existing vendors are inadequate.
  • Audit blanket purchase orders and releases against blanket requisitions.
  • Purchase items and services at an advanced level.
  • Identify and implement economic savings and synergies across properties as appropriate.
  • Promote and demonstrate customer service in accordance with departmental and company standards, ensure team members follow customer service standards, and address issues.
  • Achieve departmental customer service goals.
  • Ensure regulatory compliance within the area of authority and report potential issues to Executive Management or the GM.
  • Maintain strict confidentiality in departmental and company matters.

Benefits

  • Day-one medical coverage (may vary by position).
  • 401(k) matching (may vary by position).
  • Annual performance bonus (may vary by position).
  • Paid time off, earned according to local policy and increasing with length of employment.
  • Wellness programs designed to support financial, physical, and mental well-being.
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