Supply Chain Director of Operational Excellence

Stanford Health CarePalo Alto, PA
Onsite

About The Position

The Director of Supply Chain Operational Excellence is a senior leadership role driving enterprise‑wide efficiency, innovation, and transformation across a Gartner top‑2 ranked healthcare supply chain. With system‑wide influence and a seat at the leadership table, this role partners closely with the Chief Supply Chain Officer and Vice President of Strategic Initiatives to turn strategy into measurable results. The ideal candidate combines healthcare supply chain expertise with strong program management skills and a passion for developing people, leading change, and delivering measurable, enterprise‑wide impact.

Requirements

  • Requires a Bachelor’s degree in a work-related discipline/field from an accredited college or university.
  • Seven (7) years of progressively responsible and directly related work experience.
  • Must have strong leadership and interpersonal skills and be effective at people management including the ability to delegate assignments and share decision-making with team members and direct reports as appropriate.
  • Excellent communication skills including the ability to present, and to write in a clear and understandable manner.
  • Ability to understand complex verbal or written instructions and translate to action to deliver quantitative and qualitative results.
  • Must be well organized and systematic, and able to design, implement and maintain standard work processes.
  • Knowledge of project management methodologies to lead complex project teams and large scope projects, including managing resources (people, costs, time).
  • Familiar with and able to apply Lean Six Sigma concepts and techniques including value stream mapping, kaizen, Five Whys, VoC, RCA etc. for structured process improvement.
  • Demonstrated expertise in leading change management initiatives within Agile delivery environments.
  • Ability to multi-task and handle multiple priorities while managing aggressive deadlines.
  • Knowledge of Supply Chain functions, practices, and operational challenges.
  • Understanding of healthcare and clinical concepts.

Nice To Haves

  • Relevant experience in lieu of degree may be considered.
  • Lean Six Sigma Certification preferred.
  • PMP - Project Mgmt Professional preferred.
  • CMRP (Certified Materials & Resource Professionals) preferred.

Responsibilities

  • Maintain continuous alignment with defined organizational and departmental strategic business objectives in conjunction with leadership.
  • Direct and ensure the efficient operation of day-to-day activities of the team and ensure competency of all staff.
  • Supports and partners on Change Management, Training and Communications activities as needed for effective performance improvement and project management.
  • Act in an advisory capacity to all Supply Chain divisions, programs, staff and leaders.
  • Provide expertise, guidance and training on Performance Improvement and Project Management best practices.
  • Apply LEAN/Six Sigma principles and methods to identify waste reduction and performance optimization opportunities across Supply Chain operations.
  • Implement, oversee and continuously improve Supply Chain systems, processes and standard work to drive the efficient management of operations across Logistics, Sourcing, Procurement, Business Office, Resiliency, Sustainability, Data Management and other functions.
  • Build, develop and grow business relationships with Supply Chain’s key stakeholders and partners including but not limited to the Interventional Platform, A/P, Pharmacy, and IT.
  • Lead cross-departmental initiatives, establishing strong governance, communication, and accountability to deliver progress measurable through mutually agreed KPIs.
  • Align and collaborate with the enterprise Performance Improvement team and Stanford Operating System (SOS).
  • Lead the implementation of programs and/or projects as assigned by the Administrative Director.

Benefits

  • Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
  • Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.
  • C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
  • Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
  • You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination
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