Director Operational Excellence

Elbit America•Fort Worth, TX

22h•Onsite

About The Position

The Operational Excellence Director leads operational excellence transformation, organizational training, and oversight of site-level Lean Six Sigma activities. This role involves coordinating customer, supplier, and internal reviews of critical program data, including customer scorecards, critical characteristics, process data, and FRACAS data. The Director is responsible for responding to customer corrective action requests and managing supplier corrective action requests. Internally, the position focuses on implementing and leading Lean Six Sigma activities for specific programs.

Requirements

A bachelor's degree is required.
Specific Degree Field Required: Quality Management, Engineering, or related field.
Training Pre-requisites (Within One Year of Taking Position): ESD
Training Pre-requisites (Within One Year of Taking Position): Safety Training, as dictated by the Safety Department
Training Pre-requisites (Within One Year of Taking Position): QM&PI Syllabus - Basic
Specialized Processes: Lean Certification
Specialized Processes: Six Sigma - Black Belt
Specialized Processes: FRACAS
Specialized Processes: Data Mining and Analysis
Specialized Processes: SPC tools
Required Certifications/Licenses: Lean Six Sigma Black Belt
Excellent written and verbal communication
Trained in facilitation skills
Professional presentation skills
Professionally interact with customers and suppliers
Experience with Lean Six Sigma programs
Embraces teamwork structure

Nice To Haves

A master's degree is preferred.
Certified Quality Manager
Professional Engineer

Responsibilities

Drive Lean Six Sigma philosophies into the organization.
Evaluate business processes to provide analysis and recommendations.
Evaluate program data, provide analysis, and present results to Program and Operations Management, Customers, Partners, and Suppliers. This data includes, but is not limited to, customer data, statistical analysis of key characteristics, and statistical tolerance analysis.
Perform Process FMEA to identify high-risk areas in manufacturing that require action for improvement.
Work with customers and internal engineering to develop critical product and process characteristics to be monitored by both internal manufacturing and at supplier facilities to ensure predictive measures are in place for early failure detection and flow down of requirements to monitor and evaluate supplier process yields.
Work with program suppliers to educate and implement Lean Six Sigma philosophies.
Lead Program Kaizen Events.
Evaluate existing data, generate analysis, and provide and implement improvement plans to improve customer satisfaction.
Provide measurement and analysis of customer feedback and other customer satisfaction indicators.
Align customer metrics with Elbit Systems Group and with other ESA sites as needed to prepare presentations reflecting overall program performance. The presentation needs to address audiences from customers, executive management, internal customers, and suppliers.
Provide a focal point for customer quality topics and represent the program in meetings and reviews.
Ensure customer expectations are communicated throughout the program and organization.
Identify process improvement opportunities based on customer information.

Benefits

Most locations offer a 9/80 schedule, providing every other Friday off
Competitive compensation
401(k) program to plan for your future
Robust medical, dental, vision, & disability coverage with qualified wellness discounts
Basic Life Insurance and Additional Life & AD&D Insurances are available
Flexible Vacation & PTO
Paid Parental Leave
Generous Employee Referral Program
Voluntary Benefits Available: Longer Term Care, Legal, Identity Theft, Pet Insurance, and more
Voluntary Tricare Supplement available for military retirees