Supply Chain Development Manager

Otis • Florence, SC

2d • Onsite

About The Position

Otis is seeking a Supply Chain Development Manager to lead strategic supply-base diversification and supplier development programs across multiple product lines. The role translates business priorities into sourcing and supply chain roadmaps that strengthen continuity of supply, improve cost competitiveness, reduce supplier and operational risk, and support long-term growth.

The manager owns high-visibility, cross-functional programs from strategy development and business-case alignment through qualification, industrialization, safe launch, and stabilization. The role establishes program governance, aligns resources and priorities, drives timely decisions, and provides senior leadership with visibility into progress, risks, financial impact, and required actions.

Otis is a global elevator and escalator manufacturing, installation, and service company with 72,000 employees and operations in more than 200 countries and territories. The company emphasizes safety, ethics, and quality, and offers training and development opportunities, including its Employee Scholar Program, which sponsors colleagues pursuing degrees or certification programs.

Requirements

• Bachelor's degree in Supply Chain, Engineering, Business, Program Management, or a related field and 5–8 years of relevant experience, or a master's degree and 3–5 years of relevant experience.
• Experience leading complex cross-functional programs in supply chain, supplier development, sourcing, manufacturing, engineering, operations, or a related environment, with accountability for decisions, risk management, implementation, and measurable outcomes.
• Ability to apply program-management methods including integrated planning, governance, milestone and dependency management, risk management, resource alignment, and executive reporting.
• Knowledge of procurement and supplier-management processes, including supplier selection, qualification, transition, performance management, launch readiness, and implementation controls.
• Ability to analyze complex data, develop recommendations, and connect operational actions to financial and business outcomes.
• Ability to create alignment without direct authority, resolve cross-functional conflict, influence decisions at multiple levels, and sustain accountability across stakeholder groups.
• Strong leadership, communication, facilitation, and interpersonal skills, including the ability to present complex topics clearly to senior leaders and working teams.
• Initiative, ownership, sound judgment, and ability to work independently in a fast-paced environment with competing priorities.
• Excellent organization, attention to detail, follow-through, and focus on execution and measurable results.
• Otis does not support sponsorship, including H-1B or TN petitions/applications, for this position.

Responsibilities

• Develop and execute supply-base diversification and supplier development strategies aligned with product-line priorities, regional supply chain objectives, and long-term business needs.
• Manage a portfolio of complex supply chain programs, balancing priorities, resources, dependencies, and risks to meet annual objectives for productivity, supply continuity, risk reduction, quality, and timing.
• Partner with regional category managers and business stakeholders to identify and prioritize opportunities, validate assumptions and business cases, align investment decisions, and track financial benefits.
• Build integrated program roadmaps covering scope, milestones, decision gates, deliverables, dependencies, resources, and critical-path activities.
• Lead cross-functional teams across supply chain, category management, engineering, quality, manufacturing, operations, purchasing, testing, logistics, and other functions; align workstreams and resolve conflicting priorities.
• Establish program governance, decision rights, ownership, escalation paths, and review cadences; hold stakeholders accountable and resolve issues affecting cost, quality, supply, or schedule.
• Lead supplier transitions, qualifications, and launch-readiness activities, using decision gates to verify technical, quality, capacity, packaging, logistics, documentation, and operational requirements before implementation.
• Identify and assess program and supplier risks, quantify potential business impact, evaluate response scenarios, and lead mitigation or recovery plans through closure.
• Monitor performance against schedule, budget, savings, quality, and readiness commitments; investigate variances and drive corrective actions or escalation.
• Ensure programs have appropriate resources, stakeholder engagement, and executive support.
• Prepare executive updates, dashboards, and decision materials communicating program status, business impact, risks, tradeoffs, and recommended actions.
• Contribute to regional supplier-risk mitigation and resiliency planning by analyzing internal and external data and converting findings into actionable plans.
• Promote disciplined program-management practices, continuous improvement, and lessons learned across the Supply Chain Development organization.

Benefits

• Training and resources to build leadership and capabilities in Sales, Field, Engineering, and Major Projects.
• Employee Scholar Program sponsorship for colleagues pursuing degrees or certification programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level