Supply Chain Coordinator

Quest Energy GroupToledo, OH
Onsite

About The Position

Quest is partnering with an established industrial manufacturer to identify a Supply Chain Coordinator who can connect customer fulfillment, multimodal transportation, inventory control, purchasing, and supplier performance. This is a hands-on role with broad exposure across sales, operations, finance, suppliers, and transportation partners. The role involves managing customer service activities, coordinating shipments, preparing documentation, monitoring demand, tracking inventory, serving as a carrier contact, supporting purchasing and supplier management, and processing invoices. Additional responsibilities include creating purchase orders for various supplies, maintaining supplier data, and supporting the Sales team.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Business, or a related discipline.
  • Experience supporting supply chain, logistics, transportation, purchasing, inventory, customer fulfillment, or a closely related function in a manufacturing environment.
  • Strong Microsoft Excel capability, including formulas, formatting, data organization, and report creation.
  • Proficiency across Microsoft Office and email tools.
  • Ability to work with multiple transportation modes and manage orders, shipments, inventory, suppliers, and deadlines simultaneously.
  • ERP experience.
  • Experience working cross-functionally with Operations, Sales, Finance, suppliers, customers, and freight carriers.

Nice To Haves

  • SAP or Kenandy exposure is preferred but not required.
  • Accounts Payable or freight-payment experience is preferred.

Responsibilities

  • Manage customer service activities including sales-order entry, demand review, shipment tracking, delivery confirmation, and resolution of freight discrepancies or damages.
  • Coordinate outbound finished-goods shipments with customers, internal shipping teams, and carriers across truck, rail, intermodal, and container modes.
  • Prepare and maintain required domestic and international shipping documentation, including certificates of origin, commercial invoices, and ISF documentation when applicable.
  • Monitor customer demand and proactively flag capacity, inventory, or delivery risks with sufficient lead time for corrective action.
  • Track railcar and finished-goods inventory; perform reconciliations, investigate variances, and recommend adjustments to support demand.
  • Serve as a primary carrier contact: obtain and negotiate rates, schedule and trace shipments, resolve claims, maintain scorecards, and ensure routing-guide compliance.
  • Support purchasing and supplier management by sourcing vendors, obtaining competitive quotes, negotiating supply agreements, monitoring open POs, expediting deliveries, and addressing underperforming suppliers.
  • Process and reconcile supplier and freight invoices against purchase orders and receipts; partner with Accounts Payable to resolve exceptions and approve payment.
  • Prepare month-end freight accruals, corporate reports, audit documentation, and KPI reporting tied to cost savings, payment terms, supplier performance, and consignment inventory.
  • Create purchase orders for MRO supplies, indirect materials, packaging, chemicals, and services.
  • Maintain supplier master data and customer portals.
  • Retrieve records for internal and external audits.
  • Support the Sales team with order and delivery activity.
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