Supply Chain Coordinator

Aston Carter • Allentown, PA

1d • $80,000 - $90,000 • Onsite

About The Position

The Supply Chain Coordinator serves as the primary point of contact for assigned customers, ensuring orders, forecasts, and delivery commitments are managed accurately and efficiently. This role works closely with supply chain, planning, operations, and quality teams to support customer needs, resolve issues, and maintain strong service levels. It's an entry-level opportunity for someone seeking growth in supply chain, operations, or commercial leadership.

Requirements

• Customer account management and relationship building
• Order management and customer service experience
• Forecasting, demand planning, or SIOP/S&OP exposure
• Supply chain, logistics, or operations knowledge
• Strong communication and problem-solving skills
• Ability to manage multiple priorities and customer accounts
• Advanced Microsoft Excel skills
• Experience working with ERP systems (Epicor preferred)
• Data analysis and reporting skills (Power BI a plus)
• Attention to detail and strong organizational abilities
• Ability to work cross-functionally with planning, operations, quality, and supply chain teams
• Bachelor's degree in Business, Supply Chain, or a related field
• 0-2 years of experience in customer service, supply chain, operations, account management, or a related field

Nice To Haves

• Manufacturing or medical device industry experience preferred
• Experience with ERP systems (Epicor preferred), Excel, and Power BI is a plus

Responsibilities

• Manage day-to-day relationships with assigned customer accounts.
• Handle order entry, order maintenance, and open order tracking.
• Review customer forecasts and demand plans to support production and inventory planning.
• Monitor delivery schedules and proactively communicate potential delays or supply issues.
• Lead customer update meetings and coordinate issue resolution.
• Analyze order, forecast, and fulfillment data to identify trends and risks.
• Support new product launches and customer onboarding efforts.
• Prepare reports on account performance, service levels, and forecast accuracy.
• Ensure compliance with company and industry quality standards.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level