Supply Chain Coord (3rd Shift)

Ochsner Health•Lafayette, LA

About The Position

This job supports materials management departments through customer service, issue resolution, and problem solving. It ensures supplies are efficiently received, inventoried, and delivered; generates monthly reports; communicates with internal and external customers; and resolves errors. The role also supports process improvement and customer satisfaction. Duties may change, and the description is not an exhaustive list of responsibilities. The employee must comply with applicable federal, state, and local laws, accreditation standards, and regulatory requirements, as well as the employer’s Compliance & Privacy Program and Standards of Conduct. The position involves work in a healthcare setting and routine exposure to blood, body fluids, and tissue, with possible exposure to communicable diseases, hazardous medications, and hazardous waste.

Requirements

High school diploma or equivalent.
Work experience in an inventory management or distribution role.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Strong interpersonal skills.
Ability to travel throughout and between facilities and work a flexible schedule, including 24/7 availability, weekends, holidays, and on-call availability.
Forklift certification is required only for employees working at the Warehouse District Row location, within 30 days of hire.
Ability to meet the physical demands of very heavy work, including exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly.

Nice To Haves

Associate degree.
Work experience in a healthcare supply chain role.
Supply Chain or Inventory Management certification(s).

Responsibilities

Monitor the customer service email account and phone line to maintain service levels for internal and external customers.
Generate and analyze monthly productivity and supply chain reports to improve department efficiency and effectiveness.
Ensure inventory and purchase orders are accurately received, issued, and returned.
Train new employees on receiving and central supply duties and responsibilities.
Resolve errors involving receipts, customer orders, and/or par levels.
Improve supply chain processes, metrics, and customer satisfaction.
Identify and address internal and external customer needs.
Perform other related duties as required.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient/employee safety, privacy, or other compliance-related concerns.