Supply Chain Coord (3rd Shift)

Ochsner Clinic Foundation•Lafayette, LA

About The Position

This job supports the materials management departments through customer service, issue resolution, and problem solving. It ensures supplies are efficiently received, inventoried, and delivered; generates monthly reports; communicates with internal and external customers; and resolves errors. The role requires maintaining compliance with applicable laws, accreditation standards, and regulatory requirements, as well as following the employer’s Compliance & Privacy Program and Standards of Conduct. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. The description summarizes the position and is not an exhaustive list of responsibilities.

Requirements

  • High school diploma or equivalent.
  • Work experience in an inventory management or distribution role.
  • Proficiency using computers, software, and web-based applications.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Strong interpersonal skills.
  • Ability to travel throughout and between facilities and work a flexible schedule, including 24/7 availability, weekends, holidays, and on-call availability.
  • Ability to meet the physical demands of very heavy work, including exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly to move objects.
  • Duties routinely involve exposure to blood, body fluid, and tissue, and occupational risk of exposure to communicable diseases.
  • The healthcare environment may involve occupational risk of exposure to hazardous medications or hazardous waste.
  • Forklift certification is required only when working at the Warehouse District Row location, and must be obtained within 30 days of hire.

Nice To Haves

  • Associate degree.
  • Work experience in a healthcare supply chain role.
  • Supply Chain or Inventory Management certification(s).

Responsibilities

  • Monitor the customer service email account and phone line to maintain service levels for internal and external customers.
  • Generate and analyze monthly productivity and supply chain reports to improve department efficiency and effectiveness.
  • Ensure inventory and purchase orders are accurately received, issued, and returned.
  • Train new employees on receiving and central supply duties and responsibilities.
  • Resolve errors with receipts, customer orders, and/or par levels.
  • Work to improve supply chain processes, metrics, and customer satisfaction.
  • Identify and address internal and external customer needs.
  • Perform other related duties as required.
  • Remain knowledgeable about current applicable laws, accreditation standards, and regulatory agency requirements, and ensure compliance.
  • Immediately report known or suspected unethical or questionable conduct and patient/employee safety, patient privacy, or other compliance-related concerns.
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