Supplier Performance Agent
About The Position
This role involves leading on-site visits at key supplier locations to analyze performance issues and coordinate improvement strategies. The agent will focus on PO alignment, process improvements, and quality system enhancements. A key responsibility is expediting critical parts to prevent disruptions to the production line. The role requires establishing back-to-PO plans with suppliers, conducting daily follow-ups, and aligning with internal stakeholders to define clear mandates for supplier interventions. Identifying and managing supplier improvement and risk mitigation opportunities are also crucial. The agent will drive the execution of supplier performance improvement plans, collaborating with internal and external partners to find and implement solutions. Close work with Procurement, Quality, and Operations is expected to develop supplier plans focused on quality, delivery, capacity, and process capability. Regular feedback to stakeholders on progress and effective escalation are essential. A thorough on-site capacity/capability review and action plan development are required. The role also includes coordinating all work travel, including reservations, follow-ups, expense claims, and financial reviews.
Requirements
- Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience.
- Minimum of ten (10) years experience.
- Ready to travel up to 70% of the time.
- Strong manufacturing and production knowledge and experience.
- Experience working with sub-tiers.
- Extremely independent and able to work with new supplier with minimal information.
- Experience in project planning and coordination involving several sectors.
- Expert level computer skills in MS Power point, Excel and Word.
- Able to work on multiple tasks simultaneously and prioritize.
- Strong sense of ethics and customer focused.
- Good analytical, planning, problem solving and interpersonal skills.
- Fluent in English (spoken and written).
Nice To Haves
- Operational and financial management knowledge (asset).
- Strong communication skills and good knowledge of BA system.
Responsibilities
- Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements
- Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line
- Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up
- Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover.
- Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities.
- Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans.
- Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability.
- Provide regular feedback to all relevant stakeholders on supplier support progress through
- Effectively communicates to internal and external groups and ensure appropriate escalation.
- Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps
- Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
