Supplier Performance Agent

Verify•Charlotte, NC

1d•Onsite

About The Position

The Supplier Performance Agent will lead visits at key supplier sites to analyze performance issues and coordinate improvement strategies. This role involves expediting critical parts, aligning with internal stakeholders, and identifying supplier improvement and risk mitigation opportunities. The agent will drive the execution of supplier performance improvement plans, develop supplier development plans focused on quality, delivery, capacity, and process capability, and provide regular feedback to stakeholders. A key aspect of this role is conducting thorough onsite capacity/capability reviews and managing travel arrangements.

Requirements

Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience.
Minimum of ten (10) years experience.
Ready to travel up to 70% of the time.
Strong manufacturing and production knowledge and experience.
Experience working with sub-tiers.
Extremely independent and able to work with new supplier with minimal information.
Experience in project planning and coordination involving several sectors.
Expert level computer skills in MS Power point, Excel and Word.
Able to work on multiple tasks simultaneously and prioritize.
Strong sense of ethics and customer focused.
Good analytical, planning, problem solving and interpersonal skills.
Fluent in English (spoken and written).

Nice To Haves

Operational and financial management knowledge (asset).
Understand the business relationship & dynamics between the Supplier and Bombardier.
Strong communication skills and good knowledge of BA system.

Responsibilities

Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements
Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line
Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up
Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover.
Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities.
Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans.
Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability.
Provide regular feedback to all relevant stakeholders on supplier support progress through Effectively communicates to internal and external groups and ensure appropriate escalation.
Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps
Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review.